- Honeywell (Atlanta, GA)
- As a ** Senior Customer Experience Program Manager here** at Honeywell, you will design, implement, and oversee programs to collect and analyze customer ... experience. You will report directly to our **Customer Experience Program Manager ,** and you will work out...**Reporting & Communication** : Present findings and insights to senior leadership and stakeholders, communicating the voice of the… more
- Walmart (Bentonville, AR)
- …to deliver a frictionless and engaging experience to the Walmart customer. As the Senior Manager of CX Strategy, you will architect friction-free, end-to-end ... **Position Summary ** **What you'll do ** Senior Manager , Customer Experience Strategy, LocalFinds...boardroom to the Jira backlog. Key responsibilities + End-to-end CX : Map and optimize web/app journeys to lift NPS,… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Senior Manager , Insights Consulting - Omni CX and Growth Analytics** What if you could work in an environment ... growth by synthesizing data analysis and research + Operationalize CX metrics and insights that will improve customer experience... Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and… more
- Amazon (Seattle, WA)
- …all essential. Key job responsibilities Key responsibilities for the Senior Product Manager include: - Defining and implementing new CX features that improve ... exciting role for you. We are looking for a Sr . Product Manager to join Retail Operations...impact to the customer experience and the business. A senior product manager role with the Retail… more
- Amazon (Bellevue, WA)
- …organization? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking a Senior Design Program Manager to architect the operational backbone that ... to their unique challenges and working styles. In direct partnership with senior leaders and our broader design organization, you'll define what operational… more
- General Motors (Austin, TX)
- …transportation on a global scale. **The Role** As a Senior Product Manager responsible for OTA CX Analytics you will lead several transformative initiatives ... across the OTA ecosystem. + Present findings and recommendations to senior leadership to influence roadmap and prioritization. **Your Skills & Abilities… more
- Liberty Latin America (PR)
- **What's the role?** The Senior Manager CX Performance leads our Agent Performance team, focusing on training, quality, and knowledge management. This role ... ownership. + Previous success in building and/or leading a customer community program . + Background in L&D, including instructional design, training, or similar… more
- Amazon (Seattle, WA)
- …customer, you've come to the right place. Amazon Ads is looking for a Senior Product Release Manager , Global Release Management to lead release management ... solutions that expedite market launches and improve product performance Track program (s) health and success by evaluating performance and deriving insights via… more
- Amazon (Redmond, WA)
- …Leo will serve people and organizations operating in locations without reliable connectivity. The Sr . Manager - PMT will be at the forefront of defining ... provisioning and satellite terminal device and network management. This Sr . Manager - PMT will be the...workflows for service management and service plan changes. This manager will define APIs for enabling console CX… more
- ADP (Roseland, NJ)
- ADP is hiring a Senior Lead Product Manager for ADP's Service...days in office and 2 days remote) Our next Sr . Lead Product Manager will be an expert ... broader sense and communicate it to stakeholders. + Drive CX vision for a small set of products. +...products to imagine the holistic UX. + Negotiate with senior management, customers, regulators or vendors to influence decisions.… more
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