- NRG Energy, Inc. (UT)
- …data sources and break down the strategy plan into tactical steps in the roadmap. This CX Data Program Manager will work on reducing business service cost by ... daily toolkit + Demonstrated ability to communicate clearly with senior leaders, solve complex problems, and think critically +...be a self-starter + Experience in regular updates to senior executives (VP and above) at a mid-to-large company,… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience ( CX ), the CX Measurement & Improvement Program Manager is directly responsible for ... Using a research-based and data-driven approach while grounded in customer-centricity, the CX Measurement & Improvement Program Manager will work… more
- Amazon (Arlington, VA)
- …and Customer Service Operations. - 6+ years of experience in a Senior CX role, program manager , transformations. product manager or continuous ... deep dives that measures end-to-end customer experience across multiple channels and/or CX projects impacting key financial metrics within Global AR * The role… more
- Amazon (Seattle, WA)
- …projects that have direct impact on the operational and financial results. The ABCS Sr . Program Manager - CX , is a core member of ABCS organization that ... role would be responsible for driving the bar on customer experience. The ABCS Sr . PM is required to proactively engage with business stakeholders across the company… more
- Amazon (Westborough, MA)
- …the Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Deployment Sr . Technical Infra Program Manager (TIPM), you will be ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our… more
- Amazon (Bellevue, WA)
- …to ensure compliance. Key job responsibilities We are seeking an experienced bar-raising Senior Product Manager (Technical) who will drive innovation in privacy, ... solved before. Basic Qualifications - 5+ years of technical product or program management experience - Bachelor's degree - Experience owning/driving roadmap strategy… more
- Amazon (Bellevue, WA)
- …Amazon's grading capabilities to 3P sellers to help them resell preowned products. As the Sr . Product Manager for Cx , you will be responsible for delivering ... collaborating with engineering for execution & delivery. * Developing and driving mechanisms with senior leaders on the progress of the CX work and areas where… more
- Capgemini (New York, NY)
- …by Capgemini. **Job:** _Technology Strategy_ **Organization:** _INVENT DESIGN_ **Title:** _frog CX Transformation - Platform Advisory Senior / Managing ... **_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and… more
- Amazon (Bellevue, WA)
- …organization? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking a Senior Design Program Manager to architect the operational backbone that ... to their unique challenges and working styles. In direct partnership with senior leaders and our broader design organization, you'll define what operational… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... Engineering, and Operations teams * Provide regular reporting on quality metrics and program effectiveness to senior leadership Basic Qualifications - 6+ years… more
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