- Capgemini (New York, NY)
- …tailored to customer treatment strategies. + Evaluate and apply speech recognition technologies from vendors like Amazon, Genesys , and Nuance. + Leverage ... Genesys Senior Developer / Functional Consultant...AWS, Workday, and CRM platforms. + Deep understanding of speech recognition technologies and vendor ecosystems. +… more
- Capgemini (New York, NY)
- …-based interfaces and dynamic menus. + Evaluate and implement speech recognition technologies from vendors like Amazon, Genesys , and Nuance. + Utilize ... NY** **Job Description** We are seeking a highly skilled Senior Genesys Developer with a minimum of...third-party integrations (AWS, CRM, etc.). + Deep knowledge of speech recognition technologies and vendor offerings. +… more
- Concentrix (Salt Lake City, UT)
- …a game-changing career. \#LI-Remote Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in ... company that reimagines everything CX through strategy, talent, and technology . We combine human-centered design, powerful data, and strong...the market-leading CCaaS platforms with this position focused on Genesys Cloud CX. We are looking for… more
- Humana (Annapolis, MD)
- …a role in defining/implementing cloud architecture, mentoring team members on cloud technology and working with our enterprise groups to implement proper ... involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + **Experience with Conversational AI** + Partner… more
- ADP (Roseland, NJ)
- ADP is hiring a Senior Lead Product Manager for ADP's Service Technology Product Team in either our Roseland, NJ or Alpharetta, GA office. This is a hybrid role. ... days in office and 2 days remote) Our next Sr . Lead Product Manager will be an expert in...development of the functional product strategy within the service technology domain, partnering with business leaders, product leaders, corporate… more
- Resideo (Aurora, IL)
- …and runbooks. **YOU MUST HAVE:** + 3+ years of experience in administering a cloud -based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a sound ... helping to shape the way Resideo delivers customer experience through omnichannel cloud -based solutions globally? If you're interested in a mission critical position… more
- conEdison (Brooklyn, NY)
- …five to eight years of experience with IVR solutions, and particular knowledge of Genesys Call Center Cloud technologies, required. and + Must possess excellent ... **Relevant Work Experience** + Experience with working in a Information Technology , customer, desktop, or presentation support environment. and + Must have… more
- Humana (Tallahassee, FL)
- …optimization of our Medicare call center telephony systems, with a primary focus on Genesys Cloud CX. This role will support both internal operations and ... at the center of everything it does. Our Brokerage Technology team is looking for a Senior ...Platform Management** + Oversee configuration, integration, and performance of Genesys Cloud CX. + Collaborate with technical… more
- MetLife (Cary, NC)
- …will be responsible for the architecture, deployment, and ongoing support of our Genesys Cloud CX platform, ensuring it meets business requirements for ... We are looking for a highly skilled and proactive Senior Infrastructure Engineer to join our Contact Center Infrastructure...Platform Engineering & Support: * Design, implement, and maintain Genesys Cloud CX solutions including call routing,… more
- Amazon (New York, NY)
- …or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more