- Deloitte (Mclean, VA)
- … who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr . Genesys Engineer you will have the ability to ... to relocate to Houston, TX. Relocation assistance is available. Preferred + Genesys Cloud CX/Contact Center domain experience + Strong communication, influence,… more
- Capgemini (New York, NY)
- …tailored to customer treatment strategies. + Evaluate and apply speech recognition technologies from vendors like Amazon, Genesys , and Nuance. + Leverage ... Genesys Senior Developer / Functional Consultant...AWS, Workday, and CRM platforms. + Deep understanding of speech recognition technologies and vendor ecosystems. +… more
- Capgemini (New York, NY)
- …-based interfaces and dynamic menus. + Evaluate and implement speech recognition technologies from vendors like Amazon, Genesys , and Nuance. + Utilize ... NY** **Job Description** We are seeking a highly skilled Senior Genesys Developer with a minimum of...third-party integrations (AWS, CRM, etc.). + Deep knowledge of speech recognition technologies and vendor offerings. +… more
- Resideo (Louisville, KY)
- …and runbooks. **YOU MUST HAVE:** + 3+ years of experience in administering a cloud -based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a sound ... helping to shape the way Resideo delivers customer experience through omnichannel cloud -based solutions globally? If you're interested in a mission critical position… more
- Travelers Insurance Company (Hartford, CT)
- …and Emerging Technology leadership team, you will interface directly with senior technology leaders to transform our current business and technology ... best-in-class solutions. You will be a dedicated partner to senior Technology and Business leaders as you...Experience with Contact Center as a Service (CCaaS) platforms. Genesys Call Center Products (on-prem & cloud )… more
- Amazon (Arlington, VA)
- …or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- Travelers Insurance Company (Hunt Valley, MD)
- …for Salesforce within the Enterprise Architecture organization, you will collaborate with senior Technology and Business leaders and apply your knowledge of ... Sale and Service business capabilities + Works with the Senior leadership within Technology and Business to...Experience leveraging and integrating Contact Center Technologies for Service Cloud including Genesys to deliver excellent user… more
- Astellas Pharma (Northbrook, IL)
- …regulated and GxP environments. + Collaborate with information security, digital workplace, cloud , and business technology teams to deliver secure, integrated, ... certifications ( Genesys , NICE, Cisco, etc.) + Zero Trust or cloud architecture certifications (eg, AWS, Azure, CISSP) **Working Environment:** At Astellas we… more
- RELX INC (Alpharetta, GA)
- …seamless communication operations across all systems. About the Role: The Senior Communications Engineer leads enterprise projects involving the planning, design, ... and level 2 technical support of on premise and cloud platforms (eg Voice/Telephony, SMS, WFM, Email, Chat, CX,...Voice/Telephony, SMS, WFM, Email, Chat, CX, IVR, etc.) information technology solutions with a focus on but not limited… more
- SAIC (Lakehurst, NJ)
- **Description** SAIC is currently looking for a ** Senior Cameo Engineer** to support our Aircraft Launch and Recovery Equipment (ALRE) team located in Lakehurst, NJ. ... clearance is required. **PREFERRED EXPERIENCE:** + Experience with CORE or GENESYS preferred. + Production engineering experience; reviewing all DoD acquisition… more
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