- Deloitte (Omaha, NE)
- …wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr . Genesys Engineer you will have the ability to share ... to team members, as needed. + Lead the onshore efforts for the Genesys solution ecosystem, assist in client management, technical grooming, defect resolution, RCA +… more
- Concentrix (Montgomery, AL)
- Job Title: Sr . Telecom Support Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. ... (Oracle ACME SBCs, Asterisk) and audio/video services (Zoom, Teams). . Knowledge of Genesys CCaaS platform is beneficial. . **Management Skills:** . Strong focus on… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** We're looking for an experienced, Senior Software Engineer to join our Worksite Personal Investing team. As we embark on building an ... and back final decisions. Proactively nurture talent of the senior staff in the area. + Collaborate on the...building or integrating with enterprise contact center platforms (eg, Genesys , OnceHub) and conferencing layers. + Strong experience with… more
- Amazon (Arlington, VA)
- …of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer, with at least 1+ year experience with any of ... the following platforms: Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce. - 5+ years experience designing and implementing at least 2 of the… more
- AIG (Jersey City, NJ)
- …we are reimagining the way we help customers to manage risk. Join us as a Senior Contact Center Engineer to play your part in that transformation. It's an ... How you will create an impact The role of Senior Contact Center Engineer will be integral...planning and support of contact center solutions and migrations ( Genesys Cloud). + Develops high and low level contact… more
- Fiserv (Omaha, NE)
- …to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Cloud Data Engineer **What does a successful Senior Cloud Data ... from in-house applications and from third-party tools such as Genesys Infomart, Nice WFM, Nice NPM, Verint Call Recording,...for Contact Service Technology. + You will work with senior management to define and implement technical processes and… more
- OneMain Financial (Baltimore, MD)
- We are seeking a CCaaS Senior Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our CCaaS ... + Lead the design, deployment, and configuration of CCaaS platforms (eg, Genesys , Nice, Five9, Amazon Connect, or other cloud-based solutions) with Avaya PBX.… more
- NuWaves Engineering (Cincinnati, OH)
- …proposal and technical writing, circuit and system\-level design, and leadership\. The Senior Radio Frequency Design Engineer also works closely with customers ... skills, and continuously improve the business system\. **General Summary:** This senior \-level Engineering position requires 15\+ years of Radio Frequency \(RF\)… more
- Walgreens (Deerfield, IL)
- …information is available at www.walgreensbootsalliance.com. **Job ID:** 1604358BR **Title:** Senior Cyber Security Engineer II (Customer Engagement Technology) ... data from cyber threats that include but not limited to Contact Center Platforms, Genesys , IVRs, Chat VA, 2 Way SMS, CPM, Salesforce and other as needed. Responsible… more
- OffWorld (Pasadena, CA)
- …decision making. We are currently looking for an experienced and technically creative Senior RF test Engineer who contributes to the designs, development, and ... and experience utilizing industry-standard software tools such as Keysight ADS and Genesys , CST, Ansys HFSS, and Icepack. + Experience utilizing MATLAB for the… more
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