• Senior ITSM Analyst

    Southern Glazer's Wine and Spirits (Dallas, TX)
    …looking to fill your glass with opportunity, come join our FAMILY. **Overview** The Senior ITSM Analyst is responsible for optimizing IT service delivery ... and establishing robust processes to ensure adherence to best practices. The Senior ITSM Professional will educate teams involved in the IT Change Management… more
    Southern Glazer's Wine and Spirits (06/18/25)
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  • ITSM Analyst

    PenFed Credit Union (San Antonio, TX)
    …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. ... and procedures so that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems and changes are handled… more
    PenFed Credit Union (06/11/25)
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  • Sr ITSM Analyst

    Lowe's (Charlotte, NC)
    …of this role is to guide and support IT Service Management ( ITSM ) process implementation and process improvement efforts for designated initiatives. This includes ... responsibility for executing, supporting, and maintaining designated ITSM processes, monitoring process performance and user compliance, and providing training to… more
    Lowe's (07/16/25)
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  • Senior Analyst (ServiceNow…

    Invenergy (Chicago, IL)
    …may be before or after the 3-day posting window. Job Description Summary: As an Senior ITSM Analyst you will be responsible for achieving effectiveness and ... efficiency in the delivery, support, and improvement of ITSM across the enterprise with a deep subject matter...and experienced in all aspects of IT Service Management ( ITSM ) to join our team focusing on Problem Management.… more
    Invenergy (04/26/25)
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  • Data Analyst Associate - TS/SCI w/Poly

    General Dynamics Information Technology (Annapolis Junction, MD)
    …our team to work on a Global Enterprise Services program supporting IT Service Management ( ITSM ). HOW A DATA ANALYST ASSOCIATE WILL MAKE AN IMPACT + Maintain all ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Data Analyst Associate Deliver insights to help our clients turn data into action… more
    General Dynamics Information Technology (07/09/25)
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  • Sr . IT Client Services Analyst

    Crane Aerospace & Electronics (Burbank, CA)
    ** Sr . IT Client Services Analyst ** Location...remote workers. + Field incoming requests from customers via ITSM or IT Hotline in a courteous manner. + ... Aerospace and Electronics** has an exciting opportunity for a ** Sr . IT Client Services Analyst ** at our...working in a Help Desk or a Desktop Support Senior Role. + Minimum of 3 years of demonstrated… more
    Crane Aerospace & Electronics (07/12/25)
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  • Sr . ServiceNow Business Analyst

    Guidehouse (Mclean, VA)
    …skills. + Knowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM , as well as with App Engine and Scoped Apps. + Experience with Software ... Development Lifecycle methodologies, deliverables, and controls. + Well-rounded technology consulting experience desired, to include ability to define requirements, lead client meetings, facilitate UAT, and conduct trainings. + Experience working in an Agile… more
    Guidehouse (06/16/25)
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  • Systems Analyst SR - CI/CD

    ERCOT (Taylor, TX)
    …Puppet preferred + Integrated CI/CD pipelines with change approval workflows in ITSM platforms like ServiceNow to ensure governance and audit readiness preferred + ... Experience implementing automated rollback, validation, and post-deployment verification steps in CI/CD workflows for critical infrastructure changes preferred + Familiar with container-based deployment strategies (Docker, Kubernetes) and integrating them into… more
    ERCOT (04/25/25)
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  • Senior Queue Manager

    ManTech (Doral, FL)
    …+ 5+ years of experience with service delivery operations as a collector, processor, analyst , or reporter of ITSM incidents. + Experience with ITSM ... **ManTech** seeks a motivated, career and customer-oriented ** Senior Queue Manager** to join our team in...are not limited to:** + Prioritizes, assesses, and manages ITSM incidents, requests, and inquiries, providing full ITSM more
    ManTech (06/26/25)
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  • Senior Service Performance Management…

    CACI International (Chantilly, VA)
    Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and interprets past and real-time data to identify trends, reconcile… more
    CACI International (06/12/25)
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