- DriveTime (Tempe, AZ)
- …Assistant Director, Enterprise Service Desk will** + Lead the Service Desk Team: Partner with the Senior Director to mature and expand the ESD team's ... IT, you will be responsible for providing leadership and direction for the Enterprise Service Desk (ESD), executing on our strategic objectives. You and your… more
- Arena Technical Resources, LLC (Washington, DC)
- …timely and efficient manner. - Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that ... IT Service Desk Supervisor Location: Washington, DC,...IT Service Desk Supervisor Location: Washington, DC, US Job ID:...Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location: Washington, DC Position… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ** ... Senior Help Desk Manager** for a full-time,...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. The Service Desk Unit is part of a...necessary. The Service Desk Unit is part of a central services and...ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that… more
- CACI International (Forest Heights, MD)
- …of a 20,000+ user community within the Department of Homeland Security (DHS) The Senior Service Desk Analyst shall possess and demonstrate sound customer ... Service Desk Analyst (Nights/Weekends) Job Category:... Service Desk Analyst (Nights/Weekends) Job Category: Information Technology Time...* * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing… more
- CACI International (Offutt AFB, NE)
- …upon award of the United States Strategic Command SCITLS contract. **Responsibilities:** Consolidated Service Desk (CSD) Lead, Senior : + Leads Consolidated ... Consolidated Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular… more
- Optiv (Overland Park, KS)
- …the Kansas City metro and report into the office 3 days at minimum._ The Senior Service Desk Analyst provides moderately complex support and rapid resolution ... to end users at Optiv for IT issues and update requests via helpdesk. The Senior Service Desk Analyst will be required to address issues that are escalated… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …Full-time Months Per Year: 12 Essential Duties and Responsibilities: + Manage the Service Desk student technician staff of approx. 30 students annually, ... timesheet approvals. + Manage student employment budget for the Service Desk ; consult with Service ...and weekend hours. + Train, coach, and manage ~5 senior student technicians who help supervise the student staff… more
- Capgemini (Orlando, FL)
- … Service Delivery Manager to lead all aspects of and run our global service desk operations. This role involves leading various support teams, ensuring the ... **Job Title** : Senior Delivery Manager **Location** : Orlando, Florida **Travel**...while maintaining high levels of customer satisfaction. **Key Responsibilities:** Service Desk Operations Management: Lead all aspects… more
- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient ... best practices for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and document resolutions for… more
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