- Hackensack Meridian Health (Neptune City, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... and coordination of the Patient Access Center , a fast-paced centralized contact ... or customer-facing environment providing customer, member, or patient service OR a current active Patient Access Center… more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely. The individual in this ... position is part of the UHealth Connect Contact center and will be responsible for...assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care that… more
- State of Massachusetts (Brockton, MA)
- … Services * **Organization:** **Department of Workforce Development* **Title:** * Contact Center Supervisor (Brockton)* **Location:** ... available for work and looking for a job. The Contact Center Supervisor is the...directly supervises staff responsible for interviewing customers requesting UI services to obtain, record and input data required to… more
- Peckham, Inc. (Phoenix, AZ)
- …so we can gain a complete view of your experiences* Peckham Inc. - Bilingual Contact Center Supervisor SUMMARY The Bilingual Contact Center ... provides leadership and direction to a team of Contact Center Customer Service Representatives...clean work environment + Promote Peckham's vision, values, and services to all customers and stakeholders + Assist in… more
- Regions Bank (Houston, TX)
- …logging into the careers section of the system. **Job Description:** At Regions, the Contact Center Supervisor oversees the day-to-day operations of a team ... of representatives that handle customer service inquiries and problems via telephone and e-mail. **Primary...policies and procedures that drive performance and promote the Contact Center culture + Answers questions from… more
- VNS Health (Manhattan, NY)
- OverviewAssists the designated Contact Center Shared Services Manager in the development, implementation, coordination, and supervision required to maintain ... requirements are met and a high level of consumer service is provided. Plans, supervises, and evaluates workflows. *...the planning, coordination and implementation of training programs for Contact Center Shared Services (CCSS)… more
- Mass Markets (Dallas, TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- AbbVie (North Chicago, IL)
- …refilling process. The supervisor ensures that all day-to-day activities of the contact center team operate smoothly and seamlessly to provide the best ... oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information...support, and supervision for the Patient Care Coordinator (PCC) contact center team. This contact … more
- Penn Medicine (Lititz, PA)
- …performance and accuracy and provides feedback to Supervisor Manager. + Assists Supervisor in monitoring Contact Center Specialist phone calls for call ... Physician scheduling and provides coverage as needed to meet Service Level goals. + Primary Resource for internal customers... supervisor manager throughout onboarding process when the Contact Center Trainer is not available or… more
- UCLA Health (Los Angeles, CA)
- …team, you will provide tactical execution and leadership for our Member and Provider Contact Center . Your passion for excellence will help ensure the delivery of ... best-in-class service for all new and existing members who engage with the Contact Center . This will involve managing, coaching, and developing customer … more
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