- Rush University Medical Center (Chicago, IL)
- …well-established procedures and demonstrating independent judgement and execution. The Access Center Supervisor must possess broad and comprehensive knowledge, ... customer relationship management (CRM) processes, while providing feedback on Genesys contact center workflows to improve overall operational performance. *… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Help at Home (Chicago, IL)
- …focused on serving people and the communities we are part of._ **Job Summary:** The Contact Center Supervisor will be responsible for overseeing the daily ... + Oversee day-to-day operations of the contact center , ensuring efficient and effective handling of customer...assigned. + **Caregiver and Client Experience:** + Champion a customer -centric culture within the contact center… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... This is a management-level position. Prior experience in management, supervisor , or customer service leadership is required....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... in the industry. We are looking for a results-driven Contact Center Operations Supervisor to...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- UPMC (Pittsburgh, PA)
- …Physicians is hiring a Full-Time Supervisor to help support Scheduling Services Contact Center . Hours: Monday-Friday, between 8:00 am to 5:00 pm, but hours ... with each and every patient interaction. Assist with the management of contact center volume including inbound calls, outreach calls, written communication,… more
- Duquesne Light Company (Pittsburgh, PA)
- …innovation and outcomes. We want you to join our team! **Position Summary:** The ** Contact Center Supervisor ** is responsible for managing and overseeing a ... but aren't limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs… more
- Hackensack Meridian Health (Neptune City, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... and coordination of the Patient Access Center , a fast-paced centralized contact ...supervisory experience in a high volume, fast-paced, in-bound call center or customer -facing environment providing customer… more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely. The individual in this ... position is part of the UHealth Connect Contact center and will be responsible for...work flows of staff to ensure performance goals for customer satisfaction, quality, productivity, and key performance metrics are… more
- VetsEZ (Washington, DC)
- VetsEZ is seeking a Contact Center Quality Assurance Supervisor to lead a QA team on a Department of Veterans Affairs (VA) contact center project. ... focused on monitoring and improving customer service performance in a contact center environment - it does not involve software testing. The candidate must… more
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