- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Rush University Medical Center (Chicago, IL)
- …well-established procedures and demonstrating independent judgement and execution. The Access Center Supervisor must possess broad and comprehensive knowledge, ... customer relationship management (CRM) processes, while providing feedback on Genesys contact center workflows to improve overall operational performance. *… more
- Amazon (Tempe, AZ)
- …learner, and focus on the big picture. You have mastered the art of customer -service, administrative work and motivating a team or peers, especially through times of ... our inbound and outbound and administrative (back office) centralized patient support center - Model the ideal team member experience through excellent on-boarding,… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... This is a management-level position. Prior experience in management, supervisor , or customer service leadership is required....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... in the industry. We are looking for a results-driven Contact Center Operations Supervisor to...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Camping World (Greenville, NC)
- …bachelor's degree in business or related field preferred. . 3 + years of experience in customer service or call center environments, with at least 1-2 years in a ... Sam and its partners are consistently delivered providing a positive and seamless customer journey. This is a preventative team that takes proactive measures to… more
- Hackensack Meridian Health (Wall, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... and coordination of the Patient Access Center , a fast-paced centralized contact ...supervisory experience in a high volume, fast-paced, in-bound call center or customer -facing environment providing customer… more
- Centene Corporation (Topeka, KS)
- …workplace flexibility. **Position Purpose:** Oversees and offers guidance around current contact center operational processes to establish operational targets, ... and training programs that support service, quality, and efficiency standards. Supports contact center staff with day-to-day oversight and resources for … more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely. The individual in this ... position is part of the UHealth Connect Contact center and will be responsible for...work flows of staff to ensure performance goals for customer satisfaction, quality, productivity, and key performance metrics are… more
- Regions Bank (Nashville, TN)
- …logging into the careers section of the system. **Job Description:** At Regions, the Contact Center Supervisor oversees the day-to-day operations of a team ... of representatives that handle customer service inquiries and problems via telephone and e-mail....policies and procedures that drive performance and promote the Contact Center culture + Answers questions from… more
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