- IBM (Austin, TX)
- …**Your role and responsibilities** HashiCorp is seeking a highly skilled and experienced Sr. Support Escalation Manager to join our Cloud Support Engineering ... developing or refining training content, knowledge base articles, quality assessments, support and escalation management processes, and participating in… more
- Percepta (Dearborn, MI)
- …every stage of the automotive and mobility customer journey. As an ** Escalation Support Specialist** (specializing in the automotive industry) working **hybrid** ... career growth, and celebrates your contributions. **What You'll Be Doing** The ** Escalation Support Specialist** plays a vital role in delivering a smooth and… more
- Robert Half Technology (Salt Lake City, UT)
- Description Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support . ... Acting as a senior resource within the IT Support team, this role handles advanced user issues, mentors entry level team members, and collaborates across IT to… more
- Amazon (Bellevue, WA)
- …Launch Execution, Adoption, and Facilities (LEAF) team is hiring for an Infrastructure Escalation Specialist, to support the Fleet Infrastructure team's goal of ... cost effectively as possible. Amazon is seeking a detail-oriented person to support strategic vendor relationships, diving deep into invoice and purchasing patterns… more
- TEKsystems (New York, NY)
- …for highest level escalation for around 35 ppl in that office. Technical Support & Escalation : o Serve as the highest point of technical escalation ... Description The client needs a Lead Desktop support tech to support their NYC...expertise. This person will be the highest level of escalation for this office so they need a deep… more
- Stony Brook University (Stony Brook, NY)
- …regarding the University's best practices as it relates to the respective technology. + Support escalation and troubleshooting for the Client Support student ... Lead Technology Support Specialist **Required Qualifications:** **(as evidenced by an...desktop imaging technology (eg, Ghost, Acronis, etc.). Experience with support of conference room/ AV Equipment (SMART boards, projectors,… more
- Sonos (Boston, MA)
- …+ Strong technical leader with 10+ years' experience in 2nd and 3rd level technical support escalation support and debugging of TCP/IP (IPv4/IPv6, DNS, mDNS, ... Seattle, WA or Goleta, CA office locations. The Principal Technical Support Engineer owns support readiness for Sonos Hardware and Software products for our… more
- AUMOVIO (Auburn Hills, MI)
- …selection, technology experience, new business models ) **_Escalation Management_** * Support Escalation management regarding SQM topics for cross-product family ... and management meetings with suppliers * Troubleshooting for supplier problems and support Supplier Quality Management (SQM) Plants for escalation * Ensure… more
- DXC Technology (Tulsa, OK)
- …with team members, management, and customers to resolve service-related issues.** ** Support escalation processes, service recovery efforts, and customer feedback ... **Job Description:** **Key Responsibilities:** **Provide inbound customer service support , addressing complex inquiries and escalating cases as needed.** **Research… more
- ManpowerGroup (Redmond, WA)
- … Support Department supporting critical incident management and customer escalation resolution. The ideal candidate will have strong problem-solving skills, ... satisfaction. + Participate in 24x7 coverage schedules to ensure continuous support and escalation handling. **What's Needed?** + Minimum of 7+ years of… more
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