- Microsoft Corporation (Charlotte, NC)
- …with various internal and external teams to resolve customer issues. Mentors others the on Support Escalation Management team. Acts as a key member of ... and escalation management experience Proficient in C-level stakeholder management Support Escalation Management IC4 - The typical base pay… more
- Antech Diagnostics (Loveland, CO)
- …equivalent experience. + 6+ years of experience in system/software administration, technical support , escalation management , and advanced customer service. + ... testing of fixes and deployments as needed. **Strategic Partner Escalation Support ** + Act as a key...Prem and Cloud API's. + Strong project coordination and escalation management skills, paired with clear communication… more
- Insight Global (Dallas, TX)
- …in AWS *Financial industry experience to understand the organizational structure of support escalation *Asset Management product/application support ... Job Description Insight Global is looking for a Production/Application Support Engineer to join one of our most prominent...This person will be joining the Asset and Wealth Management Division and sit hybrid onsite in Dallas, TX.… more
- MongoDB (Salt Lake City, UT)
- …to continuous process improvements + Lead or support initiatives that evolve escalation and incident management practices **What You'll Need:** + 3+ years ... Incident and Escalation Management team, they work internally...programming, queries, and command-line operations + Background in technical support , customer success, or account management at… more
- Motion Recruitment Partners (Lawrenceville, GA)
- …and Device Deployment . 30% Software Configuration and Troubleshooting . 20% Customer Support and Escalation Management **Daily Responsibilities** . 80% ... Desktop Support / IT Systems Analyst - End User...**ITIL v4** certification or equivalent knowledge of ITIL service management principles . **Microsoft MD-102 (Endpoint Administrator)** certification .… more
- Microsoft Corporation (Reston, VA)
- …depending on the nature of your employment with Microsoft and the country where you work. Support Escalation Management IC3 - The typical base pay range for ... **Overview** The Support Escalation Manager acts as a primary contact to understand issues and improve the experiences of account-aligned customers with minimal… more
- SAP (Alpharetta, GA)
- …initiates enhancement of activities in order to drive SAP's growth targets 5. **Deal Support / Escalation Management ** 6. Supports target business segment ... and accounts, and opportunities plans for key deals requiring senior management support 13. Promotes appropriate involvement of partners in sales cycles for… more
- Google (Boulder, CO)
- …(eg, launch or capacity planning, product release management ), technical support , escalation management , or IT consulting. **Preferred qualifications:** ... + MBA or Master's degree in a Management , Technical, Engineering, or a related field. + Experience...+ Plan for customer events and launches, partnering with Support , Engineers, and Site Reliability Engineers to ensure customer… more
- Sage (Atlanta, GA)
- …usage and patterns * Recommend training paths for success by customer role * Support escalation management * Customer Account Review participation leading ... * Ability to work with other departments at Sage Intacct (Professional Services, Support , Product Management , Engineering, Sales, etc.) * Strong written and… more
- TD Bank (NY)
- …and report on key risk factors to track effectiveness; provides appropriate decision support and escalation to Risk Management leadership team and/or ... States of America **Hours:** 40 **Line of Business:** Risk Management **Pay Detail:** $100,000 - $120,000 USD TD is...a subject matter expert while providing guidance, advice, and/or support to other business partners related to non-trading market… more
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