- IBM (Austin, TX)
- …**Your role and responsibilities** HashiCorp is seeking a highly skilled and experienced Sr. Support Escalation Manager to join our Cloud Support ... developing or refining training content, knowledge base articles, quality assessments, support and escalation management processes, and participating in… more
- M. C. Dean (San Jose, CA)
- …systems designs and equipment in a lab/pre-deployment setting. + Available for 24/7 on-call support as an escalation manager during assigned shifts. + ... Responsibilities MC Dean San Jose is looking for Project Manager - High End Residential Security & Technology Solutions...Managing daily operations with the project sustainment and support team working on 24/7 call rotation and preventative… more
- ServiceNow, Inc. (Orlando, FL)
- …get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of ... interaction and personalized service during an account-level escalation . The Account Escalation Manager ...services. **Note THIS IS NOT A SALES OR SALES SUPPORT ROLE.** Responsibilities: + Development and Execution of Get… more
- Beth Israel Lahey Health (Danvers, MA)
- …intake process. + Works collaboratively with staff and clients to model and coach de- escalation techniques. The Program Support Manager is considered an ... rotating on call** In collaboration with the Management Team, the Program Support Manager is responsible for the oversight of the administrative operations of… more
- Abbott (Abbott Park, IL)
- …towers, and PMO. + Team Support : Provide staff escalation and support . Additionally, the Senior Manager directs a team that handles global RCE creation, ... diversity, working mothers, female executives, and scientists. **The Opportunity** **Senior Manager - Infrastructure Technology** is responsible for leading a team… more
- DoorDash (Tempe, AZ)
- …environments like consumer tech, logistics, or marketplaces. + Have led specialized escalation teams responsible for handling executive-tier support cases with ... When high-stakes issues arise-especially those with executive visibility-we rely on our escalation network to protect brand trust, resolve friction, and fix what's… more
- St. George Tanaq Corporation (Washington, DC)
- Project Manager - Technical Support Services/Help Desk WFH Flexible*Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Job Type Full-time ... Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS's innovative approach combines… more
- Wells Fargo (Cleveland, OH)
- **About this role:** Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the ... this role, you will:** + Lead or participate in support functions for multiple business groups and contribute to...compliance requirements + Act as the primary point of escalation for operational controls, technology and service inquiries from… more
- GE Appliances, a Haier company (Louisville, KY)
- …Interested in joining us on our journey? GE Appliances is seeking a Manager , Manufacturing Operations - Plastics, you'll develop, manage, coach and provide technical ... support for a Plastic Thermoforming and Extrusion process. Steer...the areas of safety, quality, delivery and cost. **Position** Manager , Manufacturing Operations **Location** USA, Louisville, KY **How You'll… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation ... process. Is the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and...(6) Plus years. **Overview** We are seeking a Incident Support Manager to join our team supporting… more
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