- Cedars-Sinai (Los Angeles, CA)
- …need our care the most. **Req ID** : 12876 **Working Title** : Admissions Team Lead - Patient Access Contact Center - Quality Assurance Team ... **Job Description** **Grow your career at Cedars-Sinai!** The Admission Team Lead monitors and coordinates the daily...(CHAA) required upon hire. + Experience working in a call/ contact center is strongly preferred. + Prior… more
- Mass Markets (Wichita, KS)
- …We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client… more
- Peckham, Inc. (Phoenix, AZ)
- …The Contact Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls ... available starting at 5:30am. MAIN DUTIES AND RESPONSIBILITIES + Lead a team of 10+ agents and...sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions Location: East Phoenix, AZ… more
- US Tech Solutions (Phoenix, AZ)
- …work independently in a remote setting while maintaining strong collaboration with a global team . + Proficiency with contact center software, CRM systems, ... contract (Hybrid)** **Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to evaluate, monitor, and enhance… more
- GE Appliances, a Haier company (Louisville, KY)
- …Workforce Enablement (10%):** + Manage the contact center Digital Technology team , consisting of an IT leader with 15 direct reports, to meet the ... digital automation, and remote workforce enablement-directly managing an IT leader , their team , and multiple AI specialists....ongoing daily DT needs of a contact center organization. + This … more
- Stanford Health Care (Newark, CA)
- …Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team . The ideal candidate will possess a strong ... understanding of CCaaS ( Contact Center as a Service) solutions, ...platform perspective, but also someone who is able to lead requirements gathering sessions and act upon them using… more
- Leidos (Indianapolis, IN)
- …The Leidos Civil team is seeking a forward-thinking, customer-focused, and data-driven ** Contact Center Program Manager** to lead resource and technical ... multi-disciplinary leadership team to continuously evolve the contact center with new technologies and enhanced...met or exceeded while maintaining high end-user satisfaction. + Team Development: Lead training, quality assurance, and… more
- Eversource Energy (Manchester, NH)
- …excellent working conditions and a collaborative team atmosphere in a 24/7 contact center \. Because we are there for our customers when they need ... Scope of Position: An entry level position within the Contact Center \. Duties include work associated with...gas customers in Connecticut, Massachusetts, and New Hampshire\. Our team of more than 9,000 dedicated, diverse, and engaged… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** We're looking for a Product Manager to join our Digital Contact Center Platform team in the Enterprise Experience Enablement product ... Create and execute on the vision and strategy for our enterprise Digital Contact Center Platform capabilities, enabling seamless voice, chat, and video… more
- ManpowerGroup (East Providence, RI)
- … in financial services, is seeking a dedicated and motivated Senior Contact / Call Center Specialist to join their team . As a Senior Contact /Call ... which will align successfully within the organization. **Job Title: Senior Contact Center /Call Center Specialist** **Location: East Providence or Johnston,… more
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