- TruGreen (Rochester Hills, MI)
- …employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities ... team performance. + Accepts other delegated responsibilities from Contact Center leadership as needed to support...Abilities** + Strong Verbal and Written Communication Skills + Team Lead should have dynamic facilitation skills,… more
- Mass Markets (Killeen, TX)
- …We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client… more
- University of Miami (Medley, FL)
- …are working together for a common goal. The incumbent is responsible for supervising a team of contact center agents who are responsible for patient access ... has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual...requires being available to affect the entirety of the team 's operations by effectively building call center … more
- US Tech Solutions (Phoenix, AZ)
- …work independently in a remote setting while maintaining strong collaboration with a global team . + Proficiency with contact center software, CRM systems, ... contract (Hybrid)** **Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to evaluate, monitor, and enhance… more
- Help at Home (Chicago, IL)
- …and effective manner. **Required** **Skills and Abilities:** + Ability to lead a contact center team in a fast-paced work environment. + Ability to ... the communities we are part of._ **Job Summary:** The Contact Center Supervisor will be responsible for...supporting the After-Hours line of business.** **_As a People Leader :_** + You lead with empathy, vulnerability,… more
- Stanford Health Care (Newark, CA)
- …Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team . The ideal candidate will possess a strong ... understanding of CCaaS ( Contact Center as a Service) solutions, ...platform perspective, but also someone who is able to lead requirements gathering sessions and act upon them using… more
- Citigroup (Irving, TX)
- …application in own job and the business. This role will be operating within the Contact Center Operations team within our Operations Technology group in ... Analyst, or TPM role. + Provide primary operational support for critical contact center applications, including live chat, chatbot platforms, and Interactive… more
- Camping World (Greenville, NC)
- …roadside assistance requests and provides guidance and support to the Intake Agent team . Support the Roadside Contact Experience Supervisor in monitoring agent ... The Lead Roadside Assistance Intake Agent oversees the intake...effectiveness. Be a subject matter expert for the agent team to rely on for quick answers and resolutions… more
- Mass Markets (Wichita, KS)
- …to effectively lead and engage team members. + Proficiency in using contact center software and analytics tools to drive performance. + Ability to handle ... in the industry. We are looking for aBilingual Supervisorto lead and manage the team supporting the...possess the below qualities: + Proven experience in a contact center environment. + Demonstrated supervisory experience… more
- Walmart (Sunnyvale, CA)
- …solutions and backend APIs, with a passion for solving complex technical challenges. About Team : Sam's Contact Center Services The Sam's Contact ... and product managers who collaborate to deliver seamless, scalable, and reliable contact center experiences. We focus on building robust microservices,… more
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