- Proven IT (Naperville, IL)
- … troubleshooting and maintenance. This is the intermediate level of technical customer support . The Tier II Engineer has a broad understanding ... Responsibilities + Tier II receives escalations from Tier I to deliver support for Proven...Proven IT Helpdesk customers + Analyzes and investigates the customer needs through remote diagnostics and qualifying questions over… more
- Proven IT (Tinley Park, IL)
- … troubleshooting and maintenance. This is the first level of technical customer support . The Tier I Engineer has a broad understanding of the hardware, ... Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) *...IT client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and… more
- Robert Half Technology (Des Moines, IA)
- Description We are looking for a skilled Help Desk Analyst I to provide Tier 1 technical support for our team in Des Moines, Iowa. In this role, you will ... * At least 2 years of experience in a Tier 1 technical support or...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Logitech (Camas, WA)
- … issues as first point of contact, or after escalation from technical support team** + **Mentoring lower tier agents offering guidance, advice and in depth ... in maintaining department service levels by working on non-escalated customer requests.** **The ideal candidate for the role will...well as a track record of high performance in technical support .** **Primary Job Responsibilities** + **Resolve… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: Oct 22, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... training is provided. The ability to provide top quality technical support is greater due to the...type of questions asked. Responsibilities + Provides world class customer service in a fast-paced customer service… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Oct 1, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... professionals responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Agents work to assist callers in repair… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Oct 23, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Netherlands, and the United Kingdom. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- Insight Global (Oak Brook, IL)
- …others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic troubleshooting ... We are seeking a dedicated and customer -focused Tier 1 Customer Support Representative...adapting to evolving processes. Key Responsibilities: * Provide first-level technical support via phone, email, and chat… more
- Wolters Kluwer (Indianapolis, IN)
- …or Hagerstown MD **OVERVIEW** You will enhance the customer experience by addressing technical issues and providing support . Your role will involve a mix of ... technical service role or equivalent education **Experience:** + Knowledge of technical customer service processes + Excellent verbal and written… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst... Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift) Job Category:...to effectively communicate technical matters to a non- technical audience + Strong customer service and… more
Recent Jobs
-
Maintenance Planner
- WestRock Company (Cottonton, AL)
-
New Grad LPN
- Sanford Health (Bismarck, ND)
-
Concrete Foreman - Heavy Civil Construction
- Precision 2000 (Atlanta, GA)
-
Staff Pharmacist I
- Cambridge Health Alliance (Cambridge, MA)
Related Job Searches:
Customer,
Customer Support,
Customer Support Tier,
Support,
Technical,
Technical Customer Support,
Technical Support,
Tier,
Tier Technical Support