- ServiceNow, Inc. (Orlando, FL)
- …get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of ... interaction and personalized service during an account-level escalation . The Account Escalation Manager ... technical problems. + Experience in dealing with technical end-users and providing support . + You… more
- ServiceNow, Inc. (Orlando, FL)
- …you get to do in this role:** ServiceNow is currently seeking an Account Escalation Manager to manage customer accounts requiring an enhanced level of ... interaction and personalized service during an account-level escalation . The Account Escalation Manager ... technical problems. + Experience in dealing with technical end-users and providing support . + You… more
- ServiceNow, Inc. (Orlando, FL)
- …Our Account Escalation Engineering (AEE) team is the pinnacle of Global Technical Support and has engineers who are collectively responsible for providing ... purpose to make the world work better for everyone. ** Manager , Account Escalation Engineering (US)** **Team &...business objectives. . Determines best hiring strategy to align technical support staff for an ever-evolving product… more
- ServiceNow, Inc. (Orlando, FL)
- …clear communication are key. We're currently seeking a **Senior Account Escalation Manager ** to join our team and support customers who require a high-touch, ... + 7+ years of relevant experience in roles such as account management, escalations, technical support , or critical incident management. + A background working in… more
- Calabrio (Minneapolis, MN)
- …sentiment, turning data into actionable insights with lightning speed. We are seeking an Escalation Manager to join our growing team. In this role, you will ... serve as a specialized resource within the Professional Services and Support organizations, managing critical technical escalations and driving proactive,… more
- Amazon (Tempe, AZ)
- Description Manager III, Risk Management - WW Executive Escalations About the Role: We are seeking an experienced professional to join our Risk Mitigation, ... Escalations Reduction, and Quality Assurance (REs-Q) organization as a Manager III within the Worldwide Executive Escalations division. This critical role leads… more
- Bank of America (Chicago, IL)
- Third Party Information Security Escalation Management and Oversight Chicago, Illinois;Washington, District of Columbia; Addison, Texas; Charlotte, North Carolina; ... and make an impact. Join us! The Third Party Information Security Escalation Management and Oversight role oversees Third Party Information Security escalations that… more
- Hidden Level (East Syracuse, NY)
- …data to enhance security across various environments. As we expand, we're looking for a Technical Support Manager to join our Service Operations group. This ... position will be integral to developing and implementing technical support strategies in support ...support members. + Establish and drive adoption of escalation workflows for Tier 3 support needs.… more
- Cognizant (Dallas, TX)
- …transformation capabilities: **Location:** Plano **Job Summary** We are seeking a **Principal Product Support Technical Project Manager ** with 15+ years of ... support organizations at scale. This role is pivotal in aligning technical support strategy with business objectives, enhancing operational resilience, and… more
- Amazon (Austin, TX)
- …Worldwide Grocery Store Technology (WWGST) is looking for a passionate and innovative Technical Program Manager (TPM) to join our Engineering Back Office ... Services and Support Workday Team. This team will be deployed against...most complex and challenging projects and will deliver innovative technical solutions. We have an opportunity to revolutionize online… more
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