- The ODP Corporation (Frisco, TX)
- **Overview** The T1 Customer Support Representative is responsible for resolving problems and providing proactive recommendations for products, services, and ... recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues....related field + Type of Experience: Customer Service, Sales Support + Technical Competencies & Information Systems:… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …develop & deploy the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,...Tier 1 team and personnel on other infrastructure engineering… more
- iconectiv (Bridgewater, NJ)
- …. Follow us on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support /Ops Engineer. This is a production support ... customer's data center in USA. Strong Customer service, strong technical and troubleshooting skills and other soft skills are...resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME… more
- Proven IT (Tinley Park, IL)
- … II Engineer is responsible for vendor management and various managed IT support related to onboarding and ongoing technical maintenance and trouble-shooting ... support . This is the intermediate level of customer support . The Tier II Engineer has a...lbs. Physical Demands The physical demands described here are representative of those that must be met by an… more
- Proven IT (Tinley Park, IL)
- …III Engineer is responsible for server, network, application, and virtual CIO support related to onboarding and ongoing technical maintenance and ... IT customers. This is an expert level of customer support for Managed IT Services. The Tier ...II Engineers, serving as an escalation point for advanced technical issues. + Responds to customer needs by conducting… more
- TekSynap (IN)
- …part time ** Tier I Help Desk Technician** to provide high quality technical support to our end users. The Tier I Help Desk Technician will be responsible ... update, and close out help desk tickets accurately and efficiently. + Collaborate with other Tier I and Tier II support staff to ensure proper hand-off… more
- Proven IT (Franklin, TN)
- …impact on healthcare technology support . Requirements Primary Responsibilities: + Advanced Technical Support :Serve as a primary point of contact for end ... Tier II Engineer- Healthcare Franklin, TN (http://maps.google.com/maps?q=Franklin+TN+USA) Apply...users requiring advanced technical assistance, and act as an escalation resource-guiding and… more
- Proven IT (Tinley Park, IL)
- …Description The Tier I Engineer is responsible for various managed IT support related to onboarding and ongoing technical maintenance and trouble-shooting ... support . This is the basic level of customer support . The Tier I Engineer is a...lbs. Physical Demands The physical demands described here are representative of those that must be met by an… more
- TekSynap (Arlington, VA)
- …day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log trouble calls, track, resolve, ... & Qualifications** **RESPONSIBILITIES** + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon… more
- CACI International (Sterling, VA)
- …CAN/LAN network architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN infrastructure, ... * **The Opportunity:** CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation,...may not be filled immediately. However, this position is representative of positions within CACI that are consistently available.… more
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