- Lincoln Financial (Fort Wayne, IN)
- …with business leaders and Senior Management Committee (SMC) members to provide high-level technical support . Success in this position requires excellent ... **The Role at a Glance** We are seeking an Audio-Visual (AV) Technical Support Specialist to join our team. This individual will possess strong troubleshooting… more
- Wolters Kluwer (Philadelphia, PA)
- …Business, or related field (Master's preferred). + 7+ years of experience in enterprise technical support , customer success , or technical account ... **Senior Customer Service Technical Specialist (Account Manager-CSAM) - Hybrid USA R0051179...risk management software. + Familiarity with ITIL, SaaS customer success strategies, and support -driven NPS/CSAT programs. +… more
- DataRobot (Boston, MA)
- …growth objectives and customer success metrics. + Lead the evolution of AI Technical Success to support new product offerings, emerging customer needs, ... their business - today and in the future. The Vice President, AI Technical Success is an executive leader responsible for defining and executing the global… more
- IBM (Durham, NC)
- …clients. Whether you are working on projects internally or for a client, Technical Support is critical to the success of IBM and our clients worldwide. Job ... key role in enhancing client experience. **Your role and responsibilities** As a Technical Support Specialist at IBM you are the first point of contact with our… more
- CoreSite (Denver, CO)
- …that is shaping the future of digital infrastructure while nurturing your professional growth and success . Technical Support Intern Role As a member of the ... company's Information Technology team, the Technical Support Intern provides a broad range of support for associated teams and end users. A primary role for… more
- Qualtrics (Provo, UT)
- … success of our customers' programs, and deepen relationships with the clients they support . + As a Technical Success Manager, you should both be ... globe who think that's work worth doing. **Senior Analyst, Technical Success Manager - Covered** **Why We...maintain multi-level stakeholder relationships to ensure customer health and support . + Serve as a platform expert, advising clients… more
- SpaceX (Redmond, WA)
- …planning + 5+ years of experience as a workforce planning leader within a technical customer support and/or customer success organization. + Experience with ... Support Workforce Analyst to join our Starlink Customer Success team. In this role, you will lead a...multiple levels of management. + Exceptional ability to communicate technical concepts to non- technical audiences at all… more
- Jensen Hughes Inc. (Warwick, RI)
- …due to project/client requirements) + 3-5 years of experience in SaaS customer success , technical support , or account management **Preferred Qualifications** ... SaaS / Digital Products - Customer Success Specialist Warwick, Rhode Island, United States **Company... Specialist (SaaS / Digital Products) to help onboard, support , and retain customers starting with one of our… more
- Palo Alto Networks (Plano, TX)
- …discipline or equivalent military experience required (advantageous) **The Team** Our technical support team is critical to our success and mission. As part ... all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly...of this team, you enable customer success by providing support to clients after… more
- Palo Alto Networks (Santa Clara, CA)
- …of a critical situation to expedite resolution as required **The Team** Our technical support team is critical to our success and mission. As part of this ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best...team, you enable customer success by providing support to clients after… more
Recent Jobs
-
Software Engineering Lead
- Appcast (Orlando, FL)
-
Senior Data Engineer II - Data Curation
- Formation Bio (New York, NY)
-
Lead Superintendent
- AvalonBay (Boston, MA)
-
Associate Director, Technical Product Management
- Merck & Co. (Rahway, NJ)