- Guest Services (Biwabik, MN)
- …providing professional, welcoming, and efficient services while assisting guests with ticketing , season pass sales, and other various product sales using ... procedures. + Assists with the daily setup, organization, and presentation of ticketing and sales area to ensure a clean, professional, and guest-friendly… more
- Butler America (Richardson, TX)
- …Service Rep (HR & Payroll Support) Location: Remote Job ID: #71797 Pay Range: $15-19 Preferred : an Associate's or Bachelor's degree in HR or Business Open Only to US ... International Company. SUMMARY: We are seeking a Customer Service Agent to support our Payroll Operations team during a...with HR and payroll processes, and experience using ServiceNow Ticketing Software , ADP EV5, Workday, or similar HR/payroll… more
- Horizon Air (Belgrade, MT)
- …all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions ... Assist guests with travel needs (eg, answering inquiries, baggage, ticketing , checking-in passengers and boarding flights) in a fast-paced...in the Life of a Horizon Air Customer Service Agent press play on the video above. If the… more
- Lilly (Indianapolis, IN)
- …to make life better for people around the world. **IT Service Desk Agent ** At Lilly, our commitment to a digital-first, automation-driven support model is ... deliver IT services. As **a Lilly IT Service Desk Agent ** you will be a key frontline contributor, resolving...troubleshooting steps and identify gaps in knowledge base content. ** Ticketing & Documentation** + Create and manage tickets in… more
- Robert Half Office Team (Fort Worth, TX)
- Description The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position ... in English required * Excellent verbal and written communications skills in Spanish preferred * Experience in travel or hospitality industries highly preferred *… more
- Guidehouse (Chicago, IL)
- …or related issues + Create tickets and document all activities in helpdesk ticketing systems + Escalate more complex problems or unresolved issues to next level ... supporting Microsoft Azure, Office 365, and Microsoft technologies (SharePoint, OneDrive) is preferred as well as an understanding of cloud computing + Preference… more
- GE Appliances, a Haier company (Louisville, KY)
- …developing, training, and monitoring AI solutions such as virtual agents, agent assist tools, knowledge automation, generative AI applications, and digital sales ... roadmap to deliver productivity goals, grow revenue, and improve owner and agent experiences. + Evaluate AI platform / toolsets for efficiency and cost,… more
- Ivyhill Technologies LLC (College Park, MD)
- …them to resolution. The TIS will serve as a call center agent providing customer service and addressing/documenting/and resolving stakeholder inquiries or problems. ... regulatory policies, solution codes, resolution steps, and familiarity with the ticketing /telephony system + Possess and apply a comprehensive knowledge across key… more
- Walmart (Bentonville, AR)
- …north star metrics and long-term success measures for platform performance, agent productivity, and customer experience. Platform Leadership + Lead product direction ... of the contact center platform with enterprise systems such as **CRM, ticketing , and AI/ML services** . + Partner with Infrastructure, Security, and Compliance… more
- Leidos (Norfolk, VA)
- …+ Prepare for, lead, and follow-up on technical training sessions + Track agent performance + Assist Supervisor with ticket analysis + Research mishandled tickets ... metrics + Assist and train SvD agents + Provide environment for continued agent development + Communicate effectively with peers and complimentary support groups for… more