- Butler America (Richardson, TX)
- …America owned Fortune 500 International Company. SUMMARY: We are seeking a Customer Service Agent to support our Payroll Operations team during a period of ... Customer Service Rep (HR & Payroll Support ) Location: Remote Job ID: #71797 Pay Range:...with HR and payroll processes, and experience using ServiceNow Ticketing Software , ADP EV5, Workday, or similar HR/payroll… more
- Robert Half Accountemps (Cedar Rapids, IA)
- Description We are looking for a dedicated Customer Service Agent to provide effective support the HR and Payroll department by handling HR and payroll inquiries ... fix discrepancies. * Maintain detailed case documentation by creating or updating the ticketing system. * Work closely with HR, Benefits, and Finance teams to ensure… more
- Guidehouse (Chicago, IL)
- **Job Family** **:** User Support **Travel Required** **:** None **Clearance Required** **:** None **What You Will Do** **:** Guidehouse is looking for an IT ... professional with experience providing technical support in a fast-paced, service-oriented environment. As part of...+ Create tickets and document all activities in helpdesk ticketing systems + Escalate more complex problems or unresolved… more
- Lilly (Indianapolis, IN)
- …to make life better for people around the world. **IT Service Desk Agent ** At Lilly, our commitment to a digital-first, automation-driven support model ... deliver IT services. As **a Lilly IT Service Desk Agent ** you will be a key frontline contributor, resolving...enhancing the user experience through intelligent tools and proactive support . This role is ideal for individuals who are… more
- Robert Half Office Team (Fort Worth, TX)
- Description The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position ... of troubleshooting, reproduction steps, plus any measures taken toward resolution. 6. Support and educate Virtuoso network in the use of all Virtuoso sales… more
- Insight Global (Purchase, NY)
- …working with Cherwell ticketing system Experience using Bomgar Experience using Cisco agent Experience troubleshooting MS Teams Experience working for an airline ... Job Description A client is looking for an IT Support Technician to sit fully remote for a global...technical incidents and managing and documenting resolutions in the ticketing system. They will be troubleshooting primarily software incidents,… more
- Paragus Strategic IT (Worcester, MA)
- Tier 1 & 2 Case Agent Paragus IT is the largest outsourced IT vendor in the Pioneer Valley, and we are just getting started. We dream of serving 1,000 customers ... at a client site within defined SLAs + Review ticketing and monitoring queue for timely assignment and resolution...managing client expectations + Participate in our on-call 24/7 support rotation (averaging 3 weeks per year) + And… more
- Paragus Strategic IT (Hadley, MA)
- Senior Case Agent Summary: Paragus IT is the largest outsourced IT vendor in the Pioneer Valley, and we are just getting started. We aspire of serving 1000 customers ... We're not just fixing problems - we're building trust. As a Senior Case Agent , you'll be the go-to expert for our most complex technical challenges, leading with… more
- Validity (Tampa, FL)
- …skills. Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with the ... About the Role As a Manager of Customer Support at Validity, you will be responsible for...will be responsible for ensuring Validity provides a best-in-class support experience. You will leverage your previous success in… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions ... containment as needed. 5. Maintain accurate and detailed documentation within ticketing systems (eg, Jira, ServiceNow), ensuring traceability and knowledge sharing.… more