- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- Peckham, Inc. (London, KY)
- … Representative SUMMARY Under close supervision, as a Peckham, Inc. Team Member, the Tier 1 Customer Service Representative accepts and responds ... to phone inquiries from Medicare and Medicaid beneficiaries and their family members or caretakers. DUTIES AND RESPONSIBILITIES + Provide knowledgeable responses to telephone inquiries in a courteous and professional manner utilizing pre-scripted responses… more
- Robert Half Technology (Nashville, TN)
- …+ Experience with call center tracking tools and handling inbound calls for Tier 1 tech support or customer service . + Proficiency with Microsoft Excel ... issues. If you have a strong technical aptitude, excellent customer service skills, and experience working in...am-4:30 pm Key Responsibilities + Provide Tier 1 technical support and resolve service requests… more
- CUNY (New York, NY)
- IT Support Assistant - Service Desk Support Assistant ( Tier 1 , Part-Time, Closing Shift) **GENERAL DUTIES** IT Support Assistants support routine operations ... Help Desk Associate, is a part-time, Tier 1 support role at the Baruch Service ...technology, or IT certifications are highly preferred. * Excellent customer service and communication (written and oral)… more
- Leidos (Lorton, VA)
- …and operational tasks as needed for mission success. This includes: + Hire, train and coach the EHD Tier 1 team, + Train and coach EHD Tier 1 team on ... (eg SOPs, IOPs, KBAs, training materials, etc.,) for EHD Tier 1 team and Program end users...independently and as part of a team. + Excellent customer service , communication, organizational and technical skills.… more
- Robert Half Technology (Puyallup, WA)
- Description We are offering an exciting opportunity for a Tier 1 Help Desk Lead in the IT industry, located in Puyallup, Washington, United States. This role ... technical issues and ensuring the smooth operation of our customer service desk. Responsibilities: * Oversee the...desk. Responsibilities: * Oversee the day-to-day operations of our Tier 1 team. * Ensure the accurate… more
- CACI International (Washington, DC)
- NOSC Infrastructure Tier 1 Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... is aware of any incidents causing a disruption to day-to-day operations. * Keep the Tier 1 Manager abreast of all shift member performance or attendance issues.… more
- Leidos (Lorton, VA)
- …customer resolution. + Understands EHD Service Level Objectives (SLOs) and the Tier 1 role in support of meeting SLOs. + Performs day-to-day EHD ... is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1 , to join the Mission Support...independently and as part of a team. + Excellent customer service , communication, organizational and technical skills.… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job...and incident management for VIP support + Demonstrate sound customer service and telephone etiquette in responding ... * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join...with Active Directory management and administration _Desired:_ + HDI Customer Service Representative Certification (HDI-CSR) + ITIL… more
- CACI International (Washington, DC)
- NOSC Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * **The Opportunity:** CACI is seeking NOSC Infrastructure Tier 1 Analyst to support a 24x7x365...customer facing position that requires significant experience in customer service and the ability to remain… more
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