- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- Wolters Kluwer (Philadelphia, PA)
- …weeks will be 8:00am ET - 5:00pm. You will report to the Manager, Customer Service Operations. **RESPONSIBILITIES** + Receive, evaluate, and answer customer ... problems and issues in a timely manner following established customer service procedures via phone and email + Maintain or exceed quality performance metrics,… more
- Red River (Chantilly, VA)
- …have on good incidents management practices. + Act as a mentor to Level 1 Customer Service Representatives. + Responsibilities aligned with managing area ... those around you successful. We are looking for a Tier 1 Technician with an active Secret...developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer -focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services,...issues. + Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...issues to appropriate offices. + Track and manage automated service interruptions for the network users' awareness. + Resolve… more
- Koniag Government Services (Washington, DC)
- …time off, and more. Arlluk Technology Solutions is seeking a Tier 1 Network Administrator to monitor our customer 's network infrastructure and provide ... Tier 1 Network Administrator Washington, DC,... Tier 1 Network Administrator Washington, DC, USA Req #283...and ability to multi-task in a fast-paced environment + Customer service mindset and professional demeanor +… more
- Proven IT (Phoenix, AZ)
- Tier 1 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) * IT Apply Job Type Full-time Description The Tier I Engineer is ... and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is...Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a… more
- Motion Recruitment Partners (Grand Prairie, TX)
- …100% Hands On - Providing excellent customer service to internal and external Tier 1 and some Tier 2 support to users around Windows, O365, Outlook, ... IT Support Specialist / Tier 1 / Onsite / Grand...IT Support Specialist / Tier 1 / Onsite / Grand Prairie, TX Grand...If you are someone that loves technology, has excellent customer service skills, and looking to grow… more
- COMSO, Inc (Fort Meade, MD)
- …Document and communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests received via phone, email, ... - 2200) Help Desk support as defined by first response/ Tier 1 support. + Work with a... support. + Work with a small team providing service availability monitoring and help desk support for internet-like… more
- Bon Secours Mercy Health (Richmond, VA)
- …care sites and clinicians are recognized for clinical and operational excellence. **Bon Secours** ** Tier 1 Float Pool St. Mary's Hospital** FT Days or Nights ... committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates...they must float based on the tiers below: + Tier 1 : Float expectation within a single… more
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