• Revelyst (San Diego, CA)
    … Support Agent** to join the Revelyst Golf & Technology platform team. As a Tier 1 Customer Support Agent you provide the initial Technical ... the end-user. To identify, research, and resolve all general support issues or determine that Tier 2... Technical Support Supervisor** . **As the Customer Support Agent, you will have an… more
    DirectEmployers Association (08/08/25)
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  • Applied Research Associates, Inc. (Raleigh, NC)
    …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and ... within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position...such as Jira, ServiceNow, or similar + Strong troubleshooting, customer service, and communication skills + Interest in growing… more
    DirectEmployers Association (10/22/25)
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  • Home Depot (Atlanta, GA)
    **Position Purpose:** The Product Support Technician is responsible for handling Tier 1 support calls, guiding callers through problem resolution, ... POP), Active Directory, and Citrix Servers + Experience providing Tier 1 -2 support for store...+ Excellent written and verbal communication skills with a customer -first mindset + Strong problem-solving and multitasking abilities **Minimum… more
    DirectEmployers Association (10/25/25)
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  • ABBTECH Professional Resources, Inc. (Little Rock, AR)
    Hello! ABBTECH Professional Resources and our partner Dell is seeking a technician to help with Tier 1 support remotely in the US. You must know your way ... tickets. You will mainly be the first level of support for Microsoft Applications and Windows Issues. Ability to...and delegate tickets to the correct department or to Tier 2-3. If you or someone you know is… more
    DirectEmployers Association (10/24/25)
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  • Tyto Athene (Ashburn, VA)
    …ITIL v3, CompTIA, CCNA + A minimum of five (5) years' relevant experience in Tier 1 support operations + Strong understanding of network fundamentals, ... Tyto Athene is searching for a **Network Operations Center Tier 1 Shift Lead** to support...enforcement customer in Ashburn, VA. The NOC Tier 1 Shift Lead is responsible for… more
    DirectEmployers Association (10/16/25)
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  • iconectiv (Bridgewater, NJ)
    …and critical business applications while providing outstanding customer service to our tier 1 customer . This person must demonstrate very good technical ... direct link/ liaison between our engineering staff and the customer during day-to-day operations. + Support the...resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve… more
    DirectEmployers Association (09/27/25)
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  • Renesas (San Jose, CA)
    Director of Global Customer Quality Engineering Job Description 1 . ** Customer Quality Strategy & Alignment** 2. Develop and deploy a global? customer ... customer -quality organization: regional directors/managers (Americas, EMEA, APAC), matrixed support in manufacturing, field quality, reliability, supplier quality. 11.… more
    DirectEmployers Association (10/24/25)
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  • Principal Financial Group (Des Moines, IA)
    …Management Team in Principal Asset Management! In this role, you'll serve to support technology solutions for a wide range of asset classes and investment teams. ... of the asset management industry, product development lifecycle, and top- tier interpersonal skills to drive the product vision and...financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for… more
    DirectEmployers Association (10/11/25)
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  • NuAxis Innovations (Washington, DC)
    …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... Senior Specialist II** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
    DirectEmployers Association (09/10/25)
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  • Renesas (San Jose, CA)
    …cross site teams from Malaysia, China, Korea, Taiwan, Japan, and Europe. + Key customer support for new business NPI, technical issues, customer scorecard. ... BSEE or 8 Years + MSEE + Experience with customer claim and FA Support + 8D...(5 Why, fishbone, FTA, etc) + Experience working with Tier 1 customers + Basic knowledge of… more
    DirectEmployers Association (08/13/25)
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