- CBRE Government and Defense Services (Mclean, VA)
- …and related applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting ... applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location...resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- Home Depot (Atlanta, GA)
- **Position Purpose:** The Product Support Technician is responsible for handling Tier 1 support calls, guiding callers through problem resolution, managing open ... help requests via phone, tickets and remote support ( desk -side as needed) in a courteous manner; escalates accordingly...POP), Active Directory, and Citrix Servers + Experience providing Tier 1 -2 support for store and non-store… more
- Epsilon, Inc (Greenville, SC)
- …technology experience, including at least three (3) years of leadership experience in a help desk or call center environment. + Highly organized with attention ... **Deputy Service Desk Manager** **Epsilon is now part of AMERICAN...31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician to join our growing **on-site** team at our HQ located in ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Chantilly, VA! The Tier 1 Technician is primarily responsible for… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to ... reported issues in a helpdesk environment if necessary and requested **Qualifications** + 1 to 3 years' experience in a technical support role + Current Microsoft… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If ... If you are looking for a career as a Tier 2 Cloud Support agent and you are interested...wide range of related disciplines.? The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
- NuAxis Innovations (Washington, DC)
- …Service Management (ITSM) or IT Operations roles. + Demonstrated experience supervising enterprise IT Help Desk or Service Desk operations. + Proven ability ... **Operations Supervisor** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer… more
- Epsilon, Inc (Alexandria, VA)
- …of work experience in the computer field, with a minimum of two (2) years in a help - desk area, and two (2) years at a mid/senior level position, to include the ... AMERICAN SYSTEMS until December 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and look forward to what… more
- Epsilon, Inc (Alexandria, VA)
- …new responsibilities business needs change. **Preferred Qualifications:** + One or more Help Desk Institute (HDI) certification preferred; HDI Support Center ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a… more
