- Insight Global (Windsor Mill, MD)
- …million Americans per month. The On-Site Helpdesk Analyst is responsible for providing Tier 1 support to customer service agents that are using the CCaaS ... . Skills and Requirements - Bachelors degree and 3 years of experience providing Tier 1 IT support - 2 years of experience working with laptops running on… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- TEKsystems (Coppell, TX)
- …We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are ... 90% of the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject… more
- TEKsystems (Anchorage, AK)
- TEKsystems is seeking 1 End User Helpdesk Support Technician...Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will ... be responsible for answering first- tier service desk calls. The candidate will work over...ABILITIES Education: Associate's degree or equivalent work experience. Experience: 1 year of Enterprise Windows OS experience. Previous Help/Service… more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- …of experience providing customer and user support to an IT operations environment + Experience as a Tier 1 helpdesk techni cia n or with resp ond ing to ... Helpdesk Technician The Opportunity: Your combination of people...the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not… more
- Insight Global (Arlington Heights, IL)
- …. Skills and Requirements 2-3 years of experience in a Tier 1 helpdesk /desktop support role Experience with ... process, troubleshoot common access problems, and escalate unresolved or complex issues to Tier 2 support as appropriate. All support will be delivered via inbound… more
- M. C. Dean (San Jose, CA)
- …Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are ... and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As part of… more
- Sharp Electronics Corporation (Downers Grove, IL)
- …The National Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise-sized ... Respond to calls, tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts + Reconcile licensing… more
- M. C. Dean (Annapolis Junction, MD)
- …of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 ... (Escalation) problem identification, diagnosis and resolution of problems and supports the escalation and communication of status to agency management and internal customers. This position requires onsite support at a single work location in the Washington DC… more
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