- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... updates to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service -desk-analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... team member direction and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience. Current ITIL Foundation… more
- Eaton Corporation (Highland, IL)
- Eaton's ES GEIS BLD division is currently seeking a Customer Service Representative - Tier 1 . The expected annual salary range for this role is $45749.97 - ... involving stock, orders, and quotations for sales ranging from $50 to $ 1 ,000,000. The customer service representative administers sales promotions per the… more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to provide excellent customer...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- Insight Global (Oak Brook, IL)
- …for helping others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic ... Spanish preferred) Friday - Tuesday 7AM-4PM We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client's team in… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
- KeenLogic (Washington, DC)
- …execution, including budget, schedule, risk management, governance, and reporting. + Oversee 24x7 Tier 1 Service Desk operations, coordinating Tier ... Tier 1 coverage, oversee advanced Tier 2/3 support, and drive continuous service ...years leading enterprise IT operations with multi- tier ( Tier 1 /2/3) support and ITIL-aligned service… more
- Aveanna Healthcare (Atlanta, GA)
- …team for internal employees. This position will also be responsible for managing the outsourced tier 1 Service Desk team and processes. It demands strong ... and support related to computer systems, hardware, and software. Manage the tier 1 outsourced Service Desk process, providing metrics, training, and… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as...members to assist end-users. * Generate and deliver monthly Service Level Agreement Reports to the client. * Report… more
- General Dynamics Information Technology (Morrisville, NC)
- …opportunity to make a personal impact as a **Threat Management Specialist ( Tier 1 )** supporting the United States Postal Service . GDIT is your place to make ... people are our differentiators. As a **Threat Management Specialist ( Tier 1 )** , you will help ensure...Postal Service . **HOW A THREAT MANAGEMENT SPECIALIST ( TIER 1 ) WILL MAKE AN IMPACT** In… more