• Home Depot (Atlanta, GA)
    **Position Purpose:** The Product Support Technician is responsible for handling Tier 1 support calls, guiding callers through problem resolution, ... protocols (SMTP, POP), Active Directory, and Citrix Servers + Experience providing Tier 1 -2 support for store and non-store technologies (eg, registers,… more
    DirectEmployers Association (10/25/25)
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  • ABBTECH Professional Resources, Inc. (Little Rock, AR)
    Hello! ABBTECH Professional Resources and our partner Dell is seeking a technician to help with Tier 1 support remotely in the US. You must know your way ... tickets. You will mainly be the first level of support for Microsoft Applications and Windows Issues. Ability to...and delegate tickets to the correct department or to Tier 2-3. If you or someone you know is… more
    DirectEmployers Association (10/24/25)
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  • Applied Research Associates, Inc. (Raleigh, NC)
    …passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... records within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** + **U.S. Citizenship** (No… more
    DirectEmployers Association (10/22/25)
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  • Tyto Athene (Ashburn, VA)
    …ITIL v3, CompTIA, CCNA + A minimum of five (5) years' relevant experience in Tier 1 support operations + Strong understanding of network fundamentals, ... **Description** Tyto Athene is searching for a **Network Operations Center Tier 1 Shift Lead** to support a 24x7x365 NOC for a law enforcement customer in… more
    DirectEmployers Association (10/16/25)
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  • iconectiv (Bridgewater, NJ)
    …Document knowledge articles, incident resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME for internal ... on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support /Ops Engineer. This is...business applications while providing outstanding customer service to our tier 1 customer. This person must demonstrate… more
    DirectEmployers Association (09/27/25)
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  • Prolink (Cincinnati, OH)
    …Strike Event operations through on-demand setup of remote IT infrastructure and delivery of Tier 1 technical support for onboarding talent and Prolink ... Information Technology Support Technician (2025-3178) job in Cincinnati, OH **Location:**...OH **Role Type:** Information Technology **JOB SUMMARY** The IT Support Technician position is within Prolink's Information Technology department… more
    DirectEmployers Association (10/14/25)
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  • Revelyst (San Diego, CA)
    Support Agent** to join the Revelyst Golf & Technology platform team. As a Tier 1 Customer Support Agent you provide the initial Technical Support ... the end-user. To identify, research, and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance. This position… more
    DirectEmployers Association (08/08/25)
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  • Tyto Athene (Orlando, FL)
    …Networking and Telecommunications + A minimum of five (5) years' relevant experience in Tier 1 support operations + Strong understanding of network ... is searching for a **Wireless Network Operations Center (WNOC) Lead** to support a24x7x365 NOC for a law enforcement customer in Ashburn, VA. **Responsibilities:**… more
    DirectEmployers Association (10/16/25)
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  • Applied Research Solutions (Dayton, OH)
    …services are ready to be turned over to software customer base. + Provide basic tier 1 support in assisting customers installing software onto baseline ... optimizing existing CI/CD pipelines to work in AirGap cloud settings and support automation of customer development desktops for the best customer experience… more
    DirectEmployers Association (09/04/25)
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  • Applied Research Associates, Inc. (San Antonio, TX)
    …Access Program (SAP) environment. + Demonstrated ability to lead ticket resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help ... If you are looking for a career as a Tier 2 Cloud Support agent and you...wide range of related disciplines.? The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
    DirectEmployers Association (10/22/25)
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