- Robert Half Technology (Liberty, MO)
- Description We are looking for an experienced Help Desk Analyst to provide Tier 1 technical support to end users in Liberty, Missouri. This long-term ... excellent customer service. The role involves diagnosing and resolving technical issues, ensuring smooth operations for hardware, software, and connectivity.… more
- TEKsystems (Flint, MI)
- …the opportunity* *We are looking to set up interviews as early as next week* Job Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have * "Minimum 1 year ... customer service at all times. The service desk's role is to provide technical assistance and support related to computer systems, hardware, or software. Responds to… more
- Robert Half Technology (Nashville, TN)
- …where on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join...be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless… more
- Insight Global (Oak Brook, IL)
- …mindset, and a passion for helping others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity ... trained on their proprietary systems, but must possess some technical knowledge, experience working with a ticketing system, and...and Requirements We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and the rapid escalation and resolution of technical issues. Position Description: The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier ... completeness, and compliance with established standards. . Train, coach, and mentor Tier 1 staff to develop technical and analytical skills, improve response… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Oct 23, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Netherlands, and the United Kingdom. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- Robert Half Technology (Charlotte, NC)
- …365, Active Directory, VPN, Citrix, and various SaaS platforms. What You'll Do + Provide Tier 1 technical support via phone, email, chat, and in person ... installs, and hardware troubleshooting + Escalate complex issues to Tier 2/3 or vendor support teams as needed +...process improvement initiatives Requirements What We're Looking For + 1 + year of IT Service Desk or Technical… more
- Public Storage (Plano, TX)
- …zero-risk turnovers. + Strong problem-solving skills with the ability to independently resolve Tier 1 technical issues and escalate appropriately when ... consistent and engaging visual brand presence. **Job Description** Position Summary The Technical Portfolio Coordinator supports the Technical Project Manager in… more
- Choisys Technology (VA)
- …hardware, software, and network issues that cannot be resolved at Tier 1 . This role requires strong technical expertise, the ability to work independently, ... and effective communication with users, Tier 1 staff, and backend engineering teams. The Tier 2 technician may support onsite deskside work, remote… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and desktop support ... Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure… more
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