- TEKsystems (Overland Park, KS)
- Description Tier 1 Support This team will operate from both Overland Park, KS and Frisco, TX on a 24x7 basis. The team will primarily focus on monitoring the ... again upon incident resolution. * Resolve incidents, based on work instructions provided by the Tier 2 team. * Knowledge of ITIL v3 is recommended * Fulfill the role… more
- Robert Half Technology (Nashville, TN)
- …where on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join...be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless… more
- PeaceHealth (Vancouver, WA)
- …Swing with possible weekend hours** + **Location: OR, WA, AK with preference 1 hour drive to facility** **Job Summary** Provides first level support for technology ... issues or is able to escalate issues on behalf of caregivers to appropriate technical support personnel. **What you will enjoy** + Serves as first point of contact… more
- TekSynap (St. Louis, MO)
- …Technology Enterprise III (SITE III).TheTier 2 Help Desk System Administrator provides Tier 1 and 2 technical software,hardwareand network problem ... users through step-by-step solutions or may provideexpertiseto solve first and second tier technical support issues for end-users of the organization's products… more
- Aveanna Healthcare (Dallas, TX)
- …in various training applications and tools. Essential Job Functions + Responsible for providing Tier 1 technical support to Aveanna's team members for all ... what sets us apart: Award-Winning Culture - Ranked the # 1 company to work for in Georgia in 2024...Overview The LMS Tech Support is responsible for providing Tier 2 technical support to Aveanna's team… more
- Xylem (Adelaide, ND)
- …aligns with customer needs andbusiness goals. About you: + Minimum 5 years' experience in tier 1 technical support / engineering roles + Bachelor's degree in ... and issues with precision and efficiency. + Offering direct, high-quality technical guidance to tier 1 utilities, partners, and distributors. + Maintaining… more
- Quality Technology Services, LLC (Suwanee, GA)
- …**Responsibilities:** + Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee issues ... The Operations Service Center Network Analyst ( Technical Customer Service Rep or TCSR) will be...PM, days vary + Second Shift: 4 PM - 1 AM, days vary + Third Shift: Midnight -… more
- Actalent (Oconomowoc, WI)
- …to support customer satisfaction. + Utilize problem-solving skills and make decisions for Tier 1 Technical Service Representatives on product concerns under ... Job Title: Technical Service RepresentativeJob Description Join our dynamic team as a Technical Service Representative, where you will engage with customers via… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and desktop support ... Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure… more
- RTX Corporation (Springfield, VA)
- …subcontractors, peers, customers, and product vendors, to provide Tier 1 troubleshooting toward resolution of technical system anomalies. + They ... + Experience in the Intelligence Community (IC). + Familiar with technical documentation. + Comfortable performing normal duties collocated with the customer… more
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