- TEKsystems (Overland Park, KS)
- Description Tier 1 Support This team will operate from both Overland Park, KS and Frisco, TX on a 24x7 basis. The team will primarily focus on monitoring the ... again upon incident resolution. * Resolve incidents, based on work instructions provided by the Tier 2 team. * Knowledge of ITIL v3 is recommended * Fulfill the role… more
- Robert Half Technology (Nashville, TN)
- … is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- Aveanna Healthcare (Dallas, TX)
- …users in various training applications and tools. Essential Job Functions + Responsible for providing Tier 1 technical support to Aveanna's team members ... what sets us apart: Award-Winning Culture - Ranked the # 1 company to work for in Georgia in 2024...LMS Tech Support is responsible for providing Tier 2 technical support to… more
- Quality Technology Services, LLC (Suwanee, GA)
- …vary **Responsibilities:** + Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee ... The Operations Service Center Network Analyst ( Technical Customer Service Rep or TCSR) will be...for critical/high tickets with OSC engineers **Basic Qualifications:** + 1 -2 years of Helpdesk, Application Support , Service… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Xylem (Adelaide, ND)
- …that aligns with customer needs andbusiness goals. About you: + Minimum 5 years' experience in tier 1 technical support / engineering roles + Bachelor's ... and IoT devices. The role: + Providing expert engineering support to address technical customer queries across...issues with precision and efficiency. + Offering direct, high-quality technical guidance to tier 1 … more
- Insight Global (Millcreek, UT)
- …. Skills and Requirements Must-haves: Tier 1 & Tier 2 Technical Support Experience Experience in technical ... MyProctor. Utilize LogMeIn Rescue to remotely access and diagnose technical issues on student computers. Identify and resolve common...of Insight Globals higher education clients is seeking Assessment Support Specialists to join their Tier 2… more
- Insight Global (Atlanta, GA)
- …This role is 100% onsite and involves providing Tier 1 and Tier 2 technical support both in person and remotely. Youll be the go-to resource for ... documented IT policy and procedures Provide Tier 1 and Tier 2 support ...2+ years of experience in help desk or desktop support roles. Strong technical troubleshooting skills, both… more
- KBR (Bethesda, MD)
- …position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account administration, ... tools available to you. + Provides first contact resolution technical support via incoming phone calls, to...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; Plan, analyze, design, ... support operational client applications and security patches; Provide Tier 2 technical support ; Install, configure, operate, manage, troubleshoot, repair,… more
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