- Robert Half Technology (Nashville, TN)
- … is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Oct 1 , 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith ... Netherlands, and the United Kingdom. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- BOOZ, ALLEN & HAMILTON, INC. (Fayetteville, NC)
- …+ TS / SCI clearance + Bachelor's degree and 1 + years of experience with Tier 1 Level Technical Support , or 5+ years of experience with Tier 1 ... Technical Support Engineer The Opportunity: As...( ATO ) , improving system design and architecture, Tier 1 -3 troubleshooting during operations, hardware installs,… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Quality Technology Services, LLC (Suwanee, GA)
- …5 P. **Responsibilities:** + Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee ... The **Operations Service Center Network Analyst ( Technical Customer Service Rep or TCSR)** will be...for critical/high tickets with OSC engineers **Basic Qualifications:** + 1 -2 years of Helpdesk, Application Support , Service… more
- Insight Global (Oak Brook, IL)
- …Skills and Requirements * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic troubleshooting ... Job Description We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative...for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for… more
- General Atomics (Aurora, CO)
- …and support operational objectives. + User Support and Communication: + Provide Tier 0- 1 technical support to users, answering queries and ... best practices for IT service management (ITSM). + Experience in Tier 1 or 2 technical support in a similar operations support or systems monitoring… more
- Link Solutions Inc (Sierra Vista, AZ)
- …related field with a comprehensive understanding of computer science concepts. + Experience providing Tier 1 technical support . + PowerShell scripting ... more operating systems. + Maintains the integrity and security of servers and systems. + Provide Tier 1 and 2 support to a global information system. + Sets… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, ... support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, manage, troubleshoot,… more
- KBR (Bethesda, MD)
- …position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account administration, ... tools available to you. + Provides first contact resolution technical support via incoming phone calls, to...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
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