- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- TekSynap (St. Louis, MO)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Tier 2 Help Desk System Administrator is expected tobe able to: + Uses automated ... years IT experience; MS, 0- 2 years IT experience **Overview** We are seeking a Tier 2 Help Desk System Administrator to join our Task Order proposal… more
- TAD PGS, Inc. (Laurel, MD)
- … Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able to ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- DCCA (Fort Meade, MD)
- …to resolve tickets at lowest level of support. . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and organize data for monthly ... that has a people first mentality and a dedication to excellence. The Level 2 Help Desk Specialist shall possess the following capabilities: . Utilize work… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize data for monthly ... looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier ...be substituted for a bachelor's degree **Required Experience:** Two ( 2 ) years' help desk experience… more
- DCCA (Fort Meade, MD)
- …to resolve tickets at lowest level of support. . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and organize data for monthly ... written and oral communications, make recommendations for improving documentation Qualifications: Two ( 2 ) years demonstrated Help Desk experience. Bachelor's… more
- CACI International (Arlington, VA)
- …PeopleSoft and Non-PeopleSoft application solutions via electronically submitted requests received by the Tier 2 help desk . **Responsibilities:** + ... Help Desk Analyst (JR) Job Category:... Help Desk Analyst (JR) Job Category: Information Technology Time...the system as intended or escalate the incident to Tier 3 support as needed. + Documented all customer… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot issues, and… more
- Insight Global (Denver, CO)
- Job Description -Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) -Follow established processes, using Active ... Directory to reset user passwords, create/delete user accounts and assign account privileges -Utilize remote access tools to resolve issues -Utilize Jira (Atlassian) to log tickets -Document and update known fixes for future reference in knowledge base… more
- Robert Half Technology (Charlotte, NC)
- Description Title: IT Support Specialist ( Help Desk | Tier 1 & 2 ) Overview: We're seeking an IT Support Specialist to provide day-to-day support for ... as needed. Requirements Required Skills: + 1-3 years' experience in a Help Desk /IT Support role. + Strong troubleshooting skills with Windows OS, Microsoft 365,… more
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