- GCyber (Arlington, VA)
- GCyber is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to support a high profile DISA customer. As a Tier 2 Lead CAB Manager ... ensuring effective issue resolution, and maintaining high levels of customer satisfaction. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control, you… more
- TekSynap (Arlington, VA)
- …in related field + Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to ... the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk … more
- Children's Mercy Kansas City (Kansas City, MO)
- …troubleshoot and repair items, prior to escalation to next tier of support. Lead Analyst works with Tiers 2 -4 level of support to transition information ... support needs. * Has the expertise to perform all Tier 1 Support functions. * Has on-call responsibilities for...or other technical support-related roles + Preferred Certifications: + Helpdesk Intl Support Center Team Lead Certification… more
- Public Consulting Group (Astor, FL)
- …use of the system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage ... agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change… more
- M. C. Dean (Annapolis Junction, MD)
- …position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis and resolution of problems and supports ... for the better. We are seeking a **System Administrator 2 ** to join our **Security and Electronic Systems (SES)**...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability to provide technical ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF… more
- GCyber (Arlington, VA)
- …aligned with industry standards, ITSM best practices, and regulatory compliance. + Manage Tier 2 Tech Control Helpdesk functions, ensuring efficient incident ... GCyber is seeking a Primary Technical Control Facility Lead , to support a high profile DISA customer....profile DISA customer. As a Primary Technical Control Facility Lead , you will ensure the seamless operation and maintenance… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + ... a Top Secret/SCI clearance **Overview** We are seeking a Primary Technical Control Facility Lead to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap… more
- State of Massachusetts (Milford, MA)
- …Technology and Security Standards. Maintain knowledge base articles to help users and Tier I helpdesk staff troubleshoot common issues. Identify recurring issues ... of/for Public Safety. The incumbent may also serve as a team lead over lower-grade staff, oversee vendor engagements, and risk mitigation efforts. The… more