- Cayuse Holdings (Pendleton, OR)
- **Overview** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications ... USD $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2757/ tier -1.0- helpdesk - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Can't find the right… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT...job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization,… more
- City of New York (New York, NY)
- …Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- CoreSite (Denver, CO)
- …of support for associated teams and end users. A primary role for the Technical Support Specialist is to provide Tier I and II IT support out of the corporate ... while nurturing your professional growth and success. Technical Support Specialist I Role: As a member of the company's... I to end users as needed to augment helpdesk . Provide escalation point to provide Tier … more
- Growth Ortho (Portland, ME)
- … 2 . Active directory administration 3. EMR/PACS Administration 4. Helpdesk administration & ticketing systems (experience with specific platforms like Freshdesk, ... of Maine in Portland, ME The Senior IT Support Specialist provides advanced technical support and is a subject...and execution of small IT projects. Responsibilities 1. Provides Tier 1 & 2 technical support, resolving… more
- Ferrotec USA (Livermore, CA)
- …of progressive IT support experience, with at least 1 year in an escalation or Tier 2 capacity . Familiarity with IT platforms (eg, HALO, IssueTrak, ConnectWise, ... lifecycle activities and asset tracking. . Monitor and triage the helpdesk queue, ensuring accurate categorization, prioritization, and timely resolution of tickets.… more
- HCA Healthcare (Pooler, GA)
- …support, tools, and training needed to meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of ... two years' experience in IT desktop support, customer service, helpdesk , and general technology support. + Skills/Special Qualifications: Customer satisfaction-… more
- Rallye Motor Company (Roslyn, NY)
- …remote access, and in-person support. + Escalate complex or unresolved issues to Tier II/III support teams as necessary. + Handle escalated customer support issues ... procedures related to software and hardware deployments, account administration, and helpdesk tasks. + Draft knowledgebase articles, FAQs, and user guides to… more
- Chiesi (Cary, NC)
- …to service-level agreements (SLAs) and resolution timelines. + Oversee the outsourced helpdesk provider and coordinate the Service Desk Specialist to ensure ... of compliance implications when outsourcing (eg, data processing agreements, SOC 2 , HIPAA) + Proven ability to manage cross-functional stakeholders and service… more
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