• IT Customer Support Manager

    Washington Metropolitan Area Transit Authority (Washington, DC)
    …across multiple locations. + Provides Operation Management of Tier 1 and Tier 2 services including preliminary diagnostics and resolution of common ... role includes managing a distributed and tiered support structure ( Tier I, II, and III) to ensure timely and...+ Maximo + Confluence/WiKi knowledgebase + Service Now + Quest ARS + Information Technology Infrastructure Library Certification +… more
    Washington Metropolitan Area Transit Authority (06/20/25)
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