- Insight Global (New York, NY)
- Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 ... Service Desk . The Service Desk supports roughly 3000+ end users. This...team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 … more
- Beth Israel Lahey Health (Charlestown, MA)
- …advanced technical support to end users using various clinical, administrative, and technical systems. The Tier 2 Service Desk Analyst acts as an ... strong troubleshooting skills and familiarity with healthcare applications such as EPIC. Tier 2 Service Desk Analyst ensures proper operation and… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service - desk ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- Centre Technologies (Tulsa, OK)
- …to customer Executives. + Must be a team player with outstanding customer service skills + The ability to communicate and explain technology to non-technical ... individuals + Regular meeting cadence with client's Executive liaison to discuss the IT environment + Learn and understand the client's business (Regulations and how the client wants to operate) + Strong IT documentation skills… more
- SAIC (AR)
- **Description** SAIC is hiring a Tier 2 Service Desk Agent to support our Digital Workspace Multi-Client Service Desk . Remote role can be worked ... customer productively by providing superior technical, customer-focused high-value support service . We foster teamwork and provide continuous improvement in...Must have a High school diploma or equivalent and 2 years of experience. + Must be a US… more
- CACI International (Sterling, VA)
- …centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting ... Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2 .1 (ITI2.1) team in Northern Virginia! Join this passionate...to do:** Support end-user applications and work in a multi- tier service desk as well… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** ** Service Desk Technician Tier 2 ** **Washington, DC** Are you ready to enhance your skills and build your career in a ... take your career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2 ** to join our IT support team in Washington, DC. This… more
- Red River (Lexington, MA)
- …Lead with an active Secret clearance to join our team! The Team Lead ( Tier 2 ) is a strong service desk engineer, primarily responsible for working on a ... team within the Service Desk and managing the day-to-day functions,...assisting in the escalation workflow to troubleshoot and resolve Tier II and higher issues. This position will work… more
- Leidos (Norfolk, VA)
- …or related IT or equivalent work experience 2 years of experience on NMCI Service Desk . + Candidates with fewer than 4 attendance occurrences in a rolling ... Values guide the way we do business. The SMIT Service Desk RDM Team has an opening...work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …steps. + Resolve routine issues independently and escalate complex issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and ... Service Desk Incident Manager Clearance Required:...Bachelor's degree OR High School Diploma with an additional 2 years of experience * Certifications (Required): + IAT… more
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