- Insight Global (New York, NY)
- Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 ... Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is expected… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service - desk ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- CACI International (Sterling, VA)
- …centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting ... Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2 .1 (ITI2.1) team in Northern Virginia! Join this passionate...to do:** Support end-user applications and work in a multi- tier service desk as well… more
- CACI International (Sterling, VA)
- …for PC, server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk team across multiple portfolios, applications, and ... Tier 2 Technician Job Category: Information...to do:** Support end-user applications and work in a multi- tier service desk as well...end-user applications and work in a multi- tier service desk as well as work with… more
- Leidos (Norfolk, VA)
- …or related IT or equivalent work experience 2 years of experience on NMCI Service Desk . + Candidates with fewer than 4 attendance occurrences in a rolling ... Values guide the way we do business. The SMIT Service Desk RDM Team has an opening...work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network… more
- ProSphere Tek (North Chicago, IL)
- …Service Engineer in North Chicago, IL. This position provides Tier 1 and Tier 2 Service Desk and End-User Service for approximately 3,700 ... 2 ,900 end user contacts per month for Service Desk support. **Essential Functions and Job...Incident Management. + Create, update, maintain and review quarterly Tier 1 and Tier 2 … more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …steps. + Resolve routine issues independently and escalate complex issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and ... Service Desk Incident Manager Clearance Required:...Bachelor's degree OR High School Diploma with an additional 2 years of experience * Certifications (Required): + IAT… more
- Lockheed Martin (Eglin AFB, FL)
- …position is for a highly technical Multi\-Function Administrator at the National ALIS Support Center, Tier 2 Service Desk \. You will be responsible ... complete documentation of troubleshooting steps and solutions within the Service Flo case tracking system * Ensures proper hand...pool of current experienced candidates will be considered for Tier 2 Support staff\. As well, only… more
- CACI International (Reston, VA)
- Help Desk Tier 2 Specialist, Journeyman Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... mission objectives. CACI has an excellent opportunity for an experienced, self-directed **,** **Help Desk Tier 2 Specialist, Journeyman** . This position is… more
- SAIC (Washington, DC)
- …award, with an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not ... excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk...user + Log and track support tickets in the service desk system, ensuring accurate documentation of… more