- SAIC (Washington, DC)
- …decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not limited to: + Provide ... contact for escalated support issues from Tier 1 and Tier 2 support + Experience with ITIL processes and best practices + Strong leadership and… more
- CACI International (Reston, VA)
- Help Desk Tier 2 Specialist , Journeyman Job...**,** **Help Desk Tier 2 Specialist , Journeyman** . This position is in support ... deployment and any custom imaging required by the MP being supported + Provides Tier 2 support for end users with thin client, network, application, or… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Part-Time...* Serve as the escalation point for unresolved issues from Tier 2 support or other teams. * ... in the helpdesk ticketing system. * Collaborate with Tier 1 and Tier 2 support representatives to ensure seamless service delivery. * Maintain up-to-date… more
- General Dynamics Information Technology (Morrisville, NC)
- …Description:** Seize your opportunity to make a personal impact as a **Threat Management Specialist ( Tier 2 )** supporting the United States Postal Service. ... GDIT, people are our differentiators. As a **Threat Management Specialist ( Tier 2 )** , you...joining our team to analyze design, develop, implement, and support code for our government customer, the United States… more
- Nightwing (Morrisville, NC)
- …civil, and commercial markets. Nightwing is seeking to hire a Cyber Threat Management Specialist . The Tier 2 Analysts perform deep-dive incident analysis by ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- SAIC (Washington, DC)
- …the primary point of contact for escalated support issues from Tier 1 and Tier 2 support + Experience with ITIL processes and best practices + Strong ... contract award, with an anticipated decision expected by fall 2025 The Tier 3 Help Desk Support Specialist responsibilities include, but are not limited to:… more
- NuAxis Innovations (Kansas City, MO)
- …Documents, tracks, and monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... ** Tier II Service Desk Specialist ** Location...discussion with users and hands-on assistance. + Provides on-site support to end-users on a variety of issues. +… more
- Insight Global (Braintree, MA)
- …= expert) * Cisco / Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies * Printing and MS ... local healthcare client of ours is looking for a Tier 3 Support Specialist to...* Microsoft Deployment Tools (MDT) Server experience -- level 2 or 3 skillset with this application (level … more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist ** to join our **Security and Electronic Systems ... and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist ** will...+ Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform… more
- Galileo Financial Technologies, LLC (Salt Lake County, UT)
- …here at https://www.galileo-ft.com/working-at-galileo . The role As a Client Technical Support Tier 1 Support Specialist you will provide B2B technical ... tickets, and other channels as needed + Become a specialist in Galileo's offerings to provide clients with detailed...2 + years in a business to business Technical Support role preferred + Experience in resolving technical issues… more
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