- CUNY (New York, NY)
- IT Support Assistant - Service Desk Support Assistant ( Tier 1, Part-Time, Closing Shift) **GENERAL DUTIES** IT Support Assistants support routine operations ... Tier 1 support role at the Baruch Service Desk . Reporting directly to the ...as completion of eighteen college credits in Information Technology 3 . Demonstrated English Language proficiency 4. A Motor Vehicle… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join...of incident information through VIP and customer conversation and self- service tools. Under general supervision, assists VIP's and users… more
- Leidos (Lorton, VA)
- …managing a SD/HD team and providing performance feedback. + Proven experience in Service Desk /Help Desk environments including deep understanding of SD/HD ... Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission Support Services (MSS) team. MSS… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service ... applications, and services, following documented procedures and escalating unresolved issues to Tier 3 staff. + Adhere to established escalation protocols,… more
- Leidos (Lorton, VA)
- …may be considered in lieu of degree. + US Citizen. + Proven experience in Service Desk /Help Desk environments. + Proven experience working in ticketing ... **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to...and others for quick customer resolution. + Understands EHD Service Level Objectives (SLOs) and the Tier … more
- Robert Half Technology (Puyallup, WA)
- …troubleshooting technical issues and ensuring the smooth operation of our customer service desk . Responsibilities: * Oversee the day-to-day operations of our ... Description We are offering an exciting opportunity for a Tier 1 Help Desk Lead in the...Insurance Retirement Plan: Simple IRA with company match of 3 % PTO/Holidays/Sick Time: 6 paid holidays all team members… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2976 + Position Type: InformationTechnology/ Help Desk + Date Posted: 4/11/2025 + Location: Lincoln Center (Administration ... Helena Public Schools has an immediate opening for a Tier I Help Desk Technician. At Helena...application materials include: completed district online application and three ( 3 ) professional references. This position will remain open until… more
- RKON (Chicago, IL)
- …After Joining RKON: + RKON EUE University - internal training program (within 3 months) + Knowledge Centered Service (KCS) v6 Fundamentals certification (within ... Analyst ( Tier 1), End User Engineering About us: RKON...and rewarded-a key reason for the extraordinary level of service we deliver to our customers. About the position:… more
- T and T Consulting Services (San Antonio, TX)
- …all other duties as assigned by T&T managers. **Required Skills & Qualifications:** + 3 + years experience supporting IT Help Desk + Experience using ServiceNow ... in the ARNORTH G-6 Information Technology Division at three ( 3 ) locations on Joint Base San Antonio, Fort Sam...Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum… more
- State of Massachusetts (Chelsea, MA)
- …is to handle the processing of Tier 1 support and infrastructure calls. The Service Desk Analyst will provide high quality customer service and problem ... the Role:* EOTSS is seeking to hire a* Service ** Desk **Analyst*to join the*End**User**Support**Team*. The Service Desk...Escalate tickets effectively to Tier 2 or 3 teams within timeframes outlined in Service … more