• Tier II Helpdesk Lead

    Competitive Range Solutions, LLC (Arlington, VA)
    …congenial environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for… more
    Competitive Range Solutions, LLC (04/02/25)
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  • Tier 2 Helpdesk Lead CAB…

    TekSynap (Arlington, VA)
    …related field + Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join ... of the Technical Control Facility Service Desk. + Provide Tier - II Work Center support to receive and...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and… more
    TekSynap (04/09/25)
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  • Data Center Technician II

    Chenega Corporation (Albuquerque, NM)
    …not limited to): backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance tuning, hardware upgrades, ... Data Center Technician II Albuquerque, NM Join our Talent Network Data...Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk more
    Chenega Corporation (04/09/25)
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  • Service Operations Lead Analyst

    Children's Mercy Kansas City (Kansas City, MO)
    …Identifies support gaps/needs for the Organization and coordinates efforts to resolve. * Coordinates support with Tier II , Tier III and Tier IV teams on ... and coordinates efforts to resolve. * Coordinates support with Tier II , Tier III and...or other technical support-related roles + Preferred Certifications: + Helpdesk Intl Support Center Team Lead Certification… more
    Children's Mercy Kansas City (05/03/25)
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  • DAI Help Desk Manager

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    …ID:** J0425-0741 **Employment Type:** Full Time **Position Description:** We are looking for a Helpdesk Operations Manager to lead and oversee our helpdesk ... reports, ensuring timely and effective resolution of issues. Supervise Helpdesk Team: Lead and supervise the ...Sensitivity Level: Secret/Non-critical Sensitive o Type of Investigation: Current Tier 3 (T3) or National Agency Check with Local… more
    CGI Technologies and Solutions, Inc. (04/12/25)
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  • Primary Technical Control Facility Lead

    Competitive Range Solutions, LLC (Arlington, VA)
    …equipment and networks, and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, following ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability… more
    Competitive Range Solutions, LLC (04/02/25)
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  • App Support / Developer III

    State of Massachusetts (Milford, MA)
    …Technology and Security Standards. Maintain knowledge base articles to help users and Tier I helpdesk staff troubleshoot common issues. Identify recurring issues ... of/for Public Safety. The incumbent may also serve as a team lead over lower-grade staff, oversee vendor engagements, and risk mitigation efforts. The… more
    State of Massachusetts (04/23/25)
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  • System Administrator 1

    M. C. Dean (Austin, TX)
    …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are not limited ... Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket… more
    M. C. Dean (05/09/25)
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  • AV/VTC Technician I

    Epsilon, Inc (Quantico, VA)
    …needs. + Support high level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the MCU environment. + Code, ... switching devices, VTC, camera, audio and video. + Provide tier 3 support for auditorium production equipment such as...the MCU network. + Coordinate with the IA Task Lead to incorporate required IA controls into network and… more
    Epsilon, Inc (04/25/25)
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  • Help Desk Support Analyst (Senior-Level)

    Link Solutions Inc (Frederick, MD)
    …of computer hardware and software and related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely response to service requests and ... future and existing information systems. + Serve as senior lead providing oversight to junior staff. + Respond to...related hardware and software, and standard applications. + Provide helpdesk information and support, determine the cause of the… more
    Link Solutions Inc (04/24/25)
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