- The Computer Merchant, LTD. (Reston, VA)
- …clearance * Ability to maintain a Secret clearance * Past experience providing IT ( Tier II ) support in a Windows office environment * Excellent written and ... Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for government… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... and community.We are currently seeking a talented and motivated ** Service Desk Specialist** for a Full Time...resolves technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …control processes, service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, ... supporting critical missions and operations. Job Responsibilities: + Oversee Tier I and Tier II ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- Link Solutions Inc (Adelphi, MD)
- …Responsible for quality control processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, ... helping protect our national security. Job Responsibilities: + Oversee Tier I and Tier II ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...(2) to four (4) years of relevant experience for Tier II support roles, or four (4)… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II ) support for troubleshooting, repair, deployment, and installation… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …help desk / service desk experience. + Experience providing Tier II technical support. + Proficiency with Microsoft Office products. Preferred: + ... for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II ) to join our team in Aberdeen Proving Ground, MD. +… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Leidos (Meridian, ID)
- …The candidate will serve as an escalation point for the Tier I and II technical Service Desk , providing software, hardware and network problem resolution ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos.... *Serve as the primary point of contact for Tier 1 and Tier 2 agents to… more
