- NuAxis Innovations (Washington, DC)
- … Desk Specialist II ** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...to deliverables and performance metrics where applicable. u The Tier II support is involved in resolving… more
- Red River (Lexington, MA)
- …clearance to join our team! The Team Lead ( Tier 2) is a strong service desk engineer, primarily responsible for working on a team within the Service ... the day-to-day functions, including scheduling and coordinating daily workload for service desk technicians, reviewing and assigning tickets, and assisting… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If ... who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a...If you are looking for a career as a Tier 2 Cloud Support agent and you are interested… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Information Assurance Analyst II ** **Epsilon is now part of AMERICAN SYSTEMS!**...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Security Specialist II ** **Epsilon is now part of AMERICAN SYSTEMS!**...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Wheeler Machinery (Salt Lake City, UT)
- Technical Support II Salt Lake City, UT Description The **IT Support Specialist II ** is entrusted with the vital task of implementing, administering, and ... is someone who combines a robust technical background with outstanding customer service skills and possesses a passion for fostering continuous learning and… more
- NuAxis Innovations (Washington, DC)
- …IT customer support environments. This position requires proven experience supervising service desk /IT operations teams, ensuring quality of service ... Operations roles. + Demonstrated experience supervising enterprise IT Help Desk or Service Desk operations....resources. + Strong background in overseeing ticket lifecycle management ( Tier I, II , III escalations) to ensure… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the...meet the aforementioned conditions. + DOD 8570 IAT Level II Certification required (GSEC, GICSP, CND, CySA+, Security+ CE,… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...discipline. + Must hold a current 8570/8140 IAT Level II Certification (Security +, CC, CCND, SSCP) + Familiarity… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …control processes, service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, ... supporting critical missions and operations. Job Responsibilities: + Oversee Tier I and Tier II ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
