- Trace Systems Inc (Portsmouth, VA)
- …relevant agency policy). + Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for ... Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk … more
- CyrusOne (Wappingers Falls, NY)
- … will be responsible for helping design and implement solutions for customers while providing tier II support for HPE ProLiant and Synergy hardware, VMware ... We are looking for a Systems Engineer II to join our IT Team. The Systems...in production and disaster recovery environments and provide technical support . The engineer also assists with platform and application… more
- Robert Half Office Team (Rochester, NY)
- Description We are looking for a skilled PIA P& C Support Specialist ( Tier II ) to join our team on a contract basis in Rochester, New York. In this role, you ... will provide advanced customer service and technical support related to the Property & Casualty suite of products, workers' compensation, and insurance bonds. This… more
- Robert Half Office Team (Rochester, NY)
- Description We are looking for an experienced PIA P& C Support Specialist ( Tier II ) to join our team on a long-term contract basis in Rochester, New York. ... This role requires expertise in providing advanced customer service and technical support for property and casualty insurance products, as well as workers'… more
- TekSynap (IN)
- …tickets accurately and efficiently. + Collaborate with other Tier I and Tier II support staff to ensure proper hand-off and escalation of tickets for ... timely resolution. + Provide Tier I support , including incident management, basic...issues and patterns. + Assign and transfer calls/tickets to Tier II technicians as needed. + Conduct… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...calls from customers, DoD service desk. Coordinate with Tier -III support as required for advanced troubleshooting… more
- Proven IT (Tinley Park, IL)
- …technical maintenance and trouble-shooting support . This is the intermediate level of customer support . The Tier II Engineer has a broad understanding of ... the customer has on site and is required to understand the inner workings. Responsibilities + Tier II aids support to the Proven IT Tier I team of… more
- NuAxis Innovations (Washington, DC)
- …to problems. Must contribute to deliverables and performance metrics where applicable. u The Tier II support is involved in resolving complex issues, ... I, such as surges in high call volume, Tier II resource may be partially or...monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
- Proven IT (Tinley Park, IL)
- …degree in Computer Science, IT, or equivalent experience. + Strong background as a Tier II Support Engineer, Project Engineer or equivalent with expertise ... Pre-Sales Engineer II Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) Apply Job Type Full-time Description As a Pre-Sales… more
- Leidos (Las Cruces, NM)
- **Description** The Digital Modernization Sector at Leidos has an opening for a ** Tier II Network Technician** to support computer data communications ... the Tier II Network Technician are as follows: + The Tier II Network Technician will support the installation and maintenance of the client LAN/WAN… more
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