- The Computer Merchant, LTD. (Reston, VA)
- …Secret clearance * Ability to maintain a Secret clearance * Past experience providing IT ( Tier II ) support in a Windows office environment * Excellent ... Some members of the deskside support staff will also provide technical support to the senior management offices and senior leadership offices within the… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …(5+) years or more of directly related help desk/service desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft ... Development. Link Solutions is seeking a Help Desk Technician ( Tier II ) to join our team in...solutions and user education. You will also provide advanced technical support for escalated issues. Join a… more
- Lumen (Albany, NY)
- …connect the world and shape the future. **The Role** Responsible for providing 24x7x365 Tier II technical support and troubleshooting assistance to ... operational costs. **Location** Work location: Albany, NY **The Main Responsibilities** -Provides Tier III support to field technicians and field management in… more
- Autodesk (Atlanta, GA)
- **Job Requisition ID #** 25WD92324 **About the Role** The Manager, Tier II Technical Support leads a global team of Tier II Technical ... workflow improvements, tooling enhancements, and automation initiatives. **Enablement & Onboarding** + Support onboarding for new Tier II Specialists through… more
- Brivo (Bethesda, MD)
- …and enhancements to Brivo's hardware and cloud-based services. Qualifications + 3+ years of Tier II technical support experience in a call-center ... Summary The Technical Support Representative ( Tier II ) is a mission-critical role at Brivo, serving as the primary technical point of contact for our… more
- Zones LLC (New York, NY)
- …to join our IT support team. This mid-level role is responsible for providing Tier II technical support and managing Audio-Visual (AV) systems across ... duties and responsibilities may change without notice. + Provide Tier II support for hardware,...technical problems. + Assist in the setup and support of meetings, presentations, and events requiring AV equipment.… more
- Mass Markets (Killeen, TX)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION ... brief pre-employment test. POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- TekSynap (Dahlgren, VA)
- …Defense (DoD) and Navy IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II /III technical support to end-users across ... **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk).** The Senior Customer Technical … more
- TEKsystems (Columbus, OH)
- …issues and then respond appropriately in accordance to our practices and procedures. Provides Tier II technical support , including break/fix, refresh, ... Description An Desktop Support technician serves as tier II support for all...class service through their interactions with our users and technical competencies. During each interaction, they gather information needed… more
- Link Solutions Inc (Adelphi, MD)
- …safeguarding our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
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