• Field Operations Engineer II

    Lumen (Albany, NY)
    …connect the world and shape the future. **The Role** Responsible for providing 24x7x365 Tier II technical support and troubleshooting assistance to ... operational costs. **Location** Work location: Albany, NY **The Main Responsibilities** -Provides Tier III support to field technicians and field management in… more
    Lumen (09/30/25)
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  • Technical Customer Care Representative…

    Mass Markets (Killeen, TX)
    …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION ... brief pre-employment test. POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
    Mass Markets (07/04/25)
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  • Technical Support Engineer

    Zoom (Denver, CO)
    …What we're looking for + Have a minimum 3-5 years of at least Tier II level Technical Support and Customer Service experience. + Possess a Bachelor's ... What you can expect The ideal Technical Support Engineer is passionate about our Cloud Meeting vision and brings a great attitude to the role. They will have the… more
    Zoom (09/11/25)
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  • Service Desk Technician (Intermediate-Level)

    Link Solutions Inc (Adelphi, MD)
    …safeguarding our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
    Link Solutions Inc (09/10/25)
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  • Service Desk Technician (Intermediate-Level)

    Link Solutions Inc (White Sands Missile Range, NM)
    …safeguarding our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
    Link Solutions Inc (08/28/25)
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  • Service Desk Technician (Intermediate-Level)

    Link Solutions Inc (Aberdeen Proving Ground, MD)
    …critical missions and operations. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
    Link Solutions Inc (09/18/25)
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  • Service Desk Technician (Associate-Level)

    Link Solutions Inc (Adelphi, MD)
    …protect our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
    Link Solutions Inc (09/10/25)
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  • Helpdesk Level 2 support | Fulltime

    Two95 International Inc. (Cherry Hill, NJ)
    …equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, ... experience required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier 2 experience preferred. Benefits If Interested… more
    Two95 International Inc. (09/08/25)
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  • Technical Support Representative

    Brivo (Bethesda, MD)
    Summary The Technical Support Representative interacts with Brivo's customers to handle Tier II issues and provide technical support in areas ... case management system Qualifications + 3+ years of experience in a technical support call center supporting hardware/firmware and UI applications + Fluency in… more
    Brivo (09/27/25)
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  • IT Technician

    Skookum Contract Services (Colorado Springs, CO)
    …Typical duties include but are not limited to: + Provide Tier I & II technical support to users via phone, email, and in-person channels. + Diagnose and ... skills and a calm, confident presence to every challenge. You provide expert Tier I & II support , resolve hardware and software issues, and ensure secure,… more
    Skookum Contract Services (09/02/25)
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