- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service ...Help Desk . + 0-2 years of customer service or public relations experience. + Experience with an… more
- Insight Global (Richmond, VA)
- Job Description Insight Global is looking for a service desk agent , Tier II, to support a service desk integration for the state of VA. This work ... well. This person will need to be familiar with network, security and support service operations. We can pay anywhere from $18 - 25/hour depending on your… more
- Epsilon, Inc (Greenville, SC)
- ** Service Desk Agent I** **Who is Epsilon:** Epsilon...USPTO. **An average day:** As Service Desk Agent I, you will perform Tier I and ... service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management...Tier II information technology related help desk duties through phone and email support. You will… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement...3:30 PM weekend shift) The Enterprise Operations Center (EOC) Tier 1 System Support Analyst is part of the Enterprise ... Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its applications. The EOC is primarily responsible for monitoring… more
- State of Michigan (Lansing, MI)
- Departmental Technician 7-E9 - Help Desk Agent Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4982415) Apply Departmental Technician 7-E9 ... - Help Desk Agent Salary $1,804.00 - $2,478.40 Biweekly...Description This departmental technician primarily serves as a help desk customer service representative, providing procedural information… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... offboarding. + Provide account management support. + Provide 24/7 Tier 1 support for all environments and networks supporting...upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... individual will perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of...tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps… more
- SAIC (Montgomery, AL)
- …+ Security + Certification or higher **Required Qualifications:** + 1-2 years experience as a Service Desk Agent + Excellent customer service skills + ... **Description** SAIC is seeking a highly motivated **24/7 Service Desk Specialist** to join our...**Job Responsibilities:** + Point of contact for Cloud One Service Now Tier 2 and 3 tickets… more
- CACI International (San Antonio, TX)
- …of experience using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or ... closely with Application Support Supervisors to ensure all contract service objectives are met or exceeded. This Tier...knowledge deficiencies and raise to management. + Ensure that agent calls are correctly logged per established procedure. +… more
- MyFlorida (Tallahassee, FL)
- …such as a ticketing system Knowledge of Outlook and/or O365 DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support to the ... Working Title: OFFICE AUTOMATION ANALYST - 60000388 Pay Plan: Career Service Position Number: 60000388 Salary: $41,561.62 Posting Closing Date: 06/30/2025 Total… more
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