- NuAxis Innovations (Washington, DC)
- ** Tier 2 - Desktop/ Technical Support Specialist** Location **Washington, DC** \# of openings **15** Salary Range (Min-Max) **00** **We are a federal IT ... our team NOW! We are currently seeking a talented and motivated ** Tier 2 - Desktop/ Technical Support Specialist** for a Full-Time position. **Overview:** The… more
- TEKsystems (Overland Park, KS)
- …Top Skills - Must Haves + Network Monitoring of 5G Details The Tier 2 NOC Support Engineer is a technical escalation point and mentor for Tier 1 ... Required Qualifications * * 3+ years in a NOC, IT operations, or infrastructure support role. * * Strong understanding of ITIL v3/v4 (certification preferred). * *… more
- TekSynap (St. Louis, MO)
- …guiding users through step-by-step solutions or may provideexpertiseto solve first and second tier technical support issues for end-users of the ... training in theutilizationof the various databases available. + Conducts technical research forsourceof informationrequiredin support ofrequestfor information… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: Jul 27, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... specific paid training is provided. The ability to provide top quality technical support is greater due to the product's capacity, the environment that it… more
- Logitech (Camas, WA)
- …while having the flexibility to do it in their own way. **Job Summary** **The Tier 3 Technical Support Supervisor is a dynamic leadership position ... + **Oversee day-to-day Tier 3 team operations, ensuring high-quality technical support and resolution of escalated issues.** + **Supervise the performance of… more
- Allied Universal (Dallas, TX)
- …Allied Universal(R) Company, is hiring a Tier 3 Technical Engineer. The Tier 3 Technical Support Engineer is responsible for resolving complex and ... unique technological issues with electronic security systems. **RESPONSIBILITIES:** + Manage technical support and service for an allocated set of prestigious… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Aug 4, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Netherlands, and the United Kingdom. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- TEKsystems (Frisco, TX)
- …(eg, ServiceNow) with clear categorization and impact statements. - Escalate incidents to Tier 2 support based on defined runbooks and escalation matrix. Runbook ... progress on ticket resolutions during shifts. Collaboration & Reporting - Coordinate with Tier 2/ Tier 3 teams for unresolved/complex incidents. - Participate in… more
- SAIC (Washington, DC)
- …include, but are not limited to: + Provide Tier 1 and Tier 2 technical support for remote and on-site system analysis and engineering support ... excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support ...Rapid-repository System (MARS) Advanced Development Operations (DevOps) and Sustainment Support (ADOS) program and provide on-site technical … more
- Chenega Corporation (Washington, DC)
- …migrations, and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise environment. + ... (CARS) is seeking a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical support for system incidents and changes while leveraging… more
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