- Point32Health (Canton, MA)
- …and oversight. Work with internal business partners in the management of vendor Service Level Agreements and Performance Guarantees. This includes receiving ... perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities… more
- First National Bank of Omaha (Omaha, NE)
- …relationships with stakeholders and vendors + Practical problem-solving abilities to address vendor service and delivery challenges **The Ideal Candidate for ... vendor operations. This role focuses on implementing effective day-to-day vendor management processes that ensure service delivery, maintain compliance, and… more
- WM (Windsor, CT)
- …3rd party vendor aging, reconciliation of payment disputes and initial vendor service research. **II. Essential Duties and Responsibilities** To perform this ... third-party vendors and technicians, ensuring quality and efficiency. + Maintains vendor relationships, negotiates agreements, and monitors service quality and… more
- WTW (Tampa, FL)
- …with high service standards. + Performance Monitoring: Develop and maintain vendor scorecards, track KPIs and SLAs, and lead performance reviews to ensure ... outcomes. + Documentation and Record Keeping: Maintain accurate documentation of vendor contracts, service agreements, and performance metrics for transparency… more
- GE HealthCare (FL)
- **Job Description Summary** A Region Service Engineer is expected to demonstrate both technical & functional leadership in their modality while keeping engaged with ... as RSvP, SynerGE, "Gameplan" and CHU process to drive service effectiveness and limit onsite trips. * Support Field...and quality. * Be part of an integrated "One Service " response team within the field to include regular… more
- CareFirst (Baltimore, MD)
- … performance. Responsible for ensuring processes are in place to monitor vendor performance against Service Level Agreements and key contract provisions; ... that support the outsourcing arrangement. + Responsible for monitoring and evaluating vendor performance and compliance with service level agreements, contract… more
- Spirit AeroSystems (Wichita, KS)
- …position within the IT Operations and Governance organization. This position has vendor licensing and service delivery oversight and relationship management ... and reliable IT services, act as a focal for vendor initiated licensing audits, manage hardware devices on lease...review performance to SLA's and KPI's, review backlog of service requests and incidents, ensure technology upgrade roadmaps are… more
- CVS Health (Columbus, OH)
- …business reviews with vendors. + **Contract Oversight:** Negotiate, review, and manage vendor contracts and service level agreements (SLAs) to ensure favorable ... it all with heart, each and every day. **Position Summary** The Vendor Account Senior Manager role encompasses ownership of managing relationships with third-party… more
- Dynatrace (Boston, MA)
- …workflows and support models, leveraging ITIL and DevOps principles in partnership with vendor . + Establish and monitor Service Level Objectives (SLOs) and ... risk assessments. Continuous Improvement + Lead initiatives to improve vendor performance, cost efficiency, and service quality....to improve vendor performance, cost efficiency, and service quality. + Stay current with industry trends and… more
- Sunrun (Lehi, UT)
- …The Vendor Supervisor collaborates closely with internal business areas and Vendor Specialists to support service delivery and strategic goals across ... workflows across multiple vendors, ensuring execution against defined metrics and service level agreements (SLAs). + Facilitate weekly vendor meetings to… more
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