- Cognizant (Washington, DC)
- **Microsoft Power Virtual Agent - Technical Lead** **Onsite in Washington, DC - Hybrid** **Job Description:** The Power Virtual Agent lead is responsible ... data-driven decision-making. + Address bottlenecks and performance issues in Power Virtual Agent implementations + Lead architectural decisions and collaborate… more
- Carnival Cruise Line (Miramar, FL)
- …for enthusiastic, customer-centric sales professionals like you to join our upcoming ** VIRTUAL Personal Vacation Planner (PVP) Agent ** training class. This ... position involves selling cruise vacation packages and related products through outbound calls, text messages, emails and social media using Carnival-approved applications. The role requires building rapport with customers to understand their travel needs and… more
- ServiceNow, Inc. (Palm Beach, FL)
- …for systems integrations. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, ... on Generative AI. + Experience with ServiceNow's Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued. + Experience with development on… more
- Capgemini (Chicago, IL)
- …support the overall project. * Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, ... AI. * Experience with ServiceNow's Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued. * Design and build of complex reporting… more
- Veracity Consulting Group (Glen Allen, VA)
- …Hub, Employee Journey Management, Employee Center Pro, Mobile Employee Onboarding, PA/PI for HR, Virtual Agent for HR, Now Assist GenAI. For CSM - Case and ... Knowledge Management, Data Models, PA/PI for CSM, Virtual Agent for CSM, Now Assist GenAI, Configurable Workspace, Customer Portals. This position will… more
- ICF (Reston, VA)
- …+ Experience with AI-powered customer service platforms (eg, Microsoft Copilot, ServiceNow Virtual Agent , Zendesk AI, or similar) and chatbots/ virtual ... (AI) tools to generate or assist with responses during interviews (whether in-person or virtual ) is not permitted. This policy is in place to maintain the integrity… more
- Community Health Systems (Franklin, TN)
- …GCP AI Platform). + Familiarity with ServiceNow AI/ML tools (eg, Predictive Intelligence, Virtual Agent , Now Intelligence) is a strong plus. Equal Employment ... AI tools (eg, TensorFlow, PyTorch), and developing AI-driven solutions such as virtual agents, particularly within the ServiceNow ecosystem + Has aptitude for data… more
- General Dynamics Information Technology (Fairfax, VA)
- …joining our team to work on Project Monologue, with a focus on delivering AI-powered virtual agent chatbots to Federal and State agencies. **HOW A DATA SCIENTIST ... omni-channel functionality across voice and chat interfaces + Enhance virtual agents through advanced features including classification and sentiment analysis… more
- Panasonic North America (De Soto, KS)
- …End User Device Management tools: JAMF, Intune, MECM + Service Delivery Tools: ServiceNow ( Virtual Agent , ITSM, Knowledge Base, ITBM) + Network Tools - Zscaler + ... Preferred Certifications: ITIL4, Lean Six Sigma, A+, Network+, PMP **Benefits & Perks - What's In It For You:** Panasonic prioritizes total wellbeing. We offer a wide variety of benefits and programs to support your physical, emotional, financial, social, and… more
- Link Solutions Inc (Adelphi, MD)
- …+ Hands-on experience with Flow Designer, IntegrationHub, Performance Analytics, and Virtual Agent frameworks. + Proficiency with Microsoft Office products. ... + Experience creating and modifying documentation for technical processes and procedures. + Experience working in or supporting Army or Department of Defense (DoD) IT environments. + Experience providing quality service and support for mission-critical systems… more