- MAPFRE Insurance (Webster, MA)
- Customer Quality/ Voice of The Customer Program Manager Date: Sep 6, 2025 Location: Webster, MA, US Company: MAPFRE ** Join MAPFRE Insurance as a Customer ... where innovation meets impact? MAPFRE Insurance is seeking a visionary ** Customer Quality & Voice of the Customer Program Manager** to lead initiatives… more
- TekSynap (Arlington, VA)
- …and project management coordination for JSP voice projects and for JSP customer voice projects. + Provide system reporting and ensure the system can ... **RESPONSIBILITIES** + Overseeing and managing all aspects of the team supporting voice services for JSP supported customers, including VoIP, VoSIP, and TDM… more
- ManTech (Annapolis Junction, MD)
- **ManTech** seeks a motivated, career and customer -oriented ** Voice Over Internet Protocol (VOIP) Technician** to join our team in **Annapolis Junction, MD** . ... to POTS lines, both supporting e911 services in support of the Government customer . **Responsibilities include but are not limited to:** + Provides broad telephony… more
- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY** We're seeking a strategic and data-driven Senior Analyst to join our Voice of Customer (VoC) Program team at Baylor Scott & White Health in the ... DFW area, this position is hybrid. **ESSENTIAL FUNCTIONS OF THE VOICE OF CUSTOMER SENIOR ANALYST** **Program Strategy, Execution and Integration:** + Execute and… more
- CVS Health (Boston, MA)
- …Summary:** The Manager, Digital CEM is responsible for monitoring and providing actionable voice of the customer insights to our Digital product team along ... Experience across digital channels. This role will help to support Voice of Customer insights for Experiences across the Digital enterprise. The Manager, Digital… more
- Northrop Grumman (Huntsville, AL)
- … voice communications. Additional duties: + Plan, manage and implement complex voice designs in support of customer requirements. + Develop technical ... Northrop Grumman Enterprise Classified Solutions is seeking a senior level Cisco Voice Engineer that has experience in designing, implementing, and maintaining Cisco… more
- Amazon (Seattle, WA)
- … customer satisfaction and retention * Collaborate with Product Management to provide voice of customer feedback and help shape the roadmap for AI-powered ... expansion opportunities. You'll work closely with product teams to provide voice -of- customer feedback and with solutions architects to optimize customer … more
- Amazon (Seattle, WA)
- …serve our customers. We are seeking a UX Designer to reimagine Amazon's suite of Voice of Customer (VoC) products, which are critical for analyzing customer ... to the customer experience. As a UX Designer in the Voice of Customer product space, you will design interfaces that leverage the latest machine learning… more
- Fiserv (Omaha, NE)
- …workflows, training materials, user experience, and support resources. + Serve as a voice of the customer , advocating for enhancements to processes, systems, and ... government). + Familiarity with CX tools and methodologies (eg, journey mapping, voice -of- customer programs, UX/UI principles). + Strong grasp of analytics tools… more
- Intuit (Atlanta, GA)
- …a team of talented specialists, all while being deeply connected to the voice of the customer . **What you'll bring** **Qualifications** + **Bachelor's degree** ... points, and translate insights into action. + Act as a customer advocate to ensure voice -of- customer is integrated into product and operational roadmaps.… more
Recent Jobs
-
Experienced Structures Mechanic - C-17
- BOEING (San Antonio, TX)
-
Senior Scientist, Late Development Vaccines, Serology
- Merck & Co. (Lower Gwynedd, PA)
-
Building Official
- City of Spring Hill Kansas (Spring Hill, KS)
-
Senior Optical packaging design engineer
- Applied Materials (Santa Clara, CA)
Related Job Searches:
Customer,
Director Voice Customer Journeys,
Manager Voice Customer,
Product Manager Voice Customer,
Program Manager Voice Customer,
Senior Manager Voice Customer,
Voice,
Voice Customer Analyst,
Voice Customer Business Analyst,
Voice Customer Voc Data