- Oriental Bank (San Juan, PR)
- The Advisor, Retail Channels ( Voice of Customer ) analyze customer experience data and performance indicators to generate actionable insights and drive ... improvements. Blend data analytics expertise with a customer -first mindset to ensure the voice of the customer is represented in operational decisions and… more
- Intuit (Mountain View, CA)
- …and Mailchimp. This role requires a strategic, analytical thought leader to steer our Voice of Customer (VoC) program, which measures trends in customer ... improve quality of insights while reducing burden on the customer + Lead high visibility, complex projects - design...diagnose business trends, acting as an ambassador for the customer perspective + Work closely with analytics and engineering… more
- Liberty Utilities (Malden, MO)
- Manager, Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is responsible for developing and executing Liberty's Market Research and … more
- Principal Financial Group (Des Moines, IA)
- …Help us transform customer feedback into action that shapes the future of our customer experience. We're looking for a Voice of Customer (VOC) Operations ... to design how we listen, analyze, and act on customer feedback across channels and journeys. You'll serve as...bridge between marketing, enterprise CX, data, and technology teams-ensuring customer insight is not just collected, but embedded into… more
- Aston Carter (Seattle, WA)
- …analyze engagement trends and experience in marketing analytics. + Familiarity with voice of customer /feedback programs and survey creation. + Strong stakeholder ... company in Seattle. WA! Must have experience with creating and/or analyzing customer surveys. If interested, please apply directly. Job Description We are seeking… more
- Entergy (New Orleans, LA)
- …-centric culture. The VOC team's efforts lead to increased use of the customer voice in decision-making, consistent feedback loops that enable proactive ... **Job Title:** Voice of the Customer Analyst I-Sr. **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **This position will be filled as… more
- PSEG (Newark, NJ)
- …for this position. **Job Summary** PSEG is looking for Summer 2026 Technical Intern for the Voice of the Customer (VoC) and Customer Analytics Team. The ... Voice of the Customer Team is responsible for leveraging JD Power business...JD Power business and residential studies for feedback and customer perception improvements. The team oversees Transaction Satisfaction Surveys… more
- MUFG (Tempe, AZ)
- …which provide insights that ensure the high availability and performance of critical Voice systems + ** Customer Engagement** : Consult with business partners to ... **Do you want your voice heard and your actions to count?** Discover...details. **Job Summary:** The Microsoft Teams Calling and Cisco Voice Infrastructure Engineer, will be responsible for the engineering… more
- TekSynap (Arlington, VA)
- …and project management coordination for JSP voice projects and for JSP customer voice projects. + Provide system reporting and ensure the system can ... **RESPONSIBILITIES** + Overseeing and managing all aspects of the team supporting voice services for JSP supported customers, including VoIP, VoSIP, and TDM… more
- Zions Bancorporation (Midvale, UT)
- …an exceptional **Executive Creative Director** to help lead and evolve our brand voice across all customer touchpoints. This role sits at the intersection ... influencing C-suite executives and board members. + Understanding of how brand voice intersects with customer experience, product design, and business strategy.… more
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