- Entergy (New Orleans, LA)
- **Job Title:** Voice of the Customer Analyst I-Sr. **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **This position will be filled ... VOC team's efforts lead to increased use of the customer voice in decision-making, consistent feedback loops...organization as the premier utility in the market. The Customer Insights Analyst is responsible for collecting… more
- Baylor Scott & White Health (Dallas, TX)
- …Dallas, Texas.** We're seeking a strategic and data-driven Senior Analyst to join our Voice of Customer (VoC) Program team at Baylor Scott & White Health in ... with and serve our patients and customers. **ESSENTIAL FUNCTIONS OF THE VOICE OF CUSTOMER SENIOR ANALYST ** **Program Strategy, Execution and Integration:** +… more
- Wells Fargo (Shoreview, MN)
- …**About this role:** Wells Fargo is seeking a **Senior Systems Quality Assurance Analyst ** to support the validation and testing of AI-driven customer experience ... platform. In this role, you will ensure that Interactive Voice Assistant (IVA) application matches our business requirements and...requirements and meets a high standard for a quality customer experience **In this role, you will:** + Analyze… more
- GS1 US (Ewing, NJ)
- Dynamics 365 Customer Engagement (D365 CE) Analyst Information Technology Ewing, New Jersey Apply **Description** Are you ready for a change? At GS1 US, ... level play a vital role and provide a meaningful voice on issues that affect consumers across the country....is in it for you:** As a Dynamics 365 Customer Engagement Analyst at GS1 US, you… more
- Compass Group, North America (Charlotte, NC)
- ESFM **Position Title: CUSTOMER EXPERIENCE ANALYST ** **Location: Remote** **Salary: $75,000 - $80,000** **Pay Grade: 13** **Other Forms of Compensation:** ESFM ... [email protected]._** **Job Summary** ESFM is seeking an creative and relationship-driven ** Customer Experience Analyst ** to manage and grow engagement… more
- Evergy, Inc. (Wichita, KS)
- …**SUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS** **JOB TITLE:** Systems Support Analyst - CIS Support **REQUISITION:** CUS00I4 **DEPARTMENT:** Customer Ops ... those processes are applied to and impacted by our customer systems. **Qualifications** **Education and Experience:** Analyst ...genetics, disability, age, or veteran status - has a voice and can bring their best every day. Evergy… more
- Alight (IN)
- …and if you embody the meaning of Be Alight. Learn more at careers.alight.com. **(THE ROLE)** ** Analyst - Customer Service (T3)** The Analyst - Customer ... Graduation) + **Work Experience of 4 - 6 years for International Customer Service " Voice "** + Prior Customer Service experience would be preferred +… more
- Palo Alto Networks (Santa Clara, CA)
- …team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst , you'll act as the front line of communication between ... cutting-edge technology and bold thinking. Here, everyone has a voice , and every idea counts. If you're ready to...customer support - must , Tier 1/2 SO analyst experience - advantage, + Hands-on experience with tools… more
- UKG (Oklahoma City, OK)
- …drives retention, adoption, and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join ... journey. You'll collaborate with cross-functional partners to bring the customer 's voice into every decision and help drive meaningful business outcomes. Key… more
- CalSTRS (Sacramento, CA)
- …passion for helping others to join the Contact Center Team as a Contact Center Analyst . Customer Service is the first point of contact for CalSTRS' members, ... of the Contact Center Team Manager, the Contact Center analyst will: + Respond to customer contacts...Officer ### ###@calstrs.com California Relay Service: ### (TTY), ### ( Voice ) TTY is a Telecommunications Device for the Deaf,… more
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