- Entergy (New Orleans, LA)
- **Job Title:** Voice of the Customer Analyst I-Sr. **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **This position will be filled ... VOC team's efforts lead to increased use of the customer voice in decision-making, consistent feedback loops...organization as the premier utility in the market. The Customer Insights Analyst is responsible for collecting… more
- Principal Financial Group (Des Moines, IA)
- …that shapes the future of our customer experience. We're looking for a Voice of Customer (VOC) Operations Analyst who is passionate about understanding ... KPIs, and performance metrics (Excel + BI/visualization tools) + Experience translating business requirements from marketing or customer -facing teams into clear… more
- UPMC (Pittsburgh, PA)
- UPMC is looking for a Voice Telecom Analyst Senior to join their team. This position will be fully ON-SITE. Description Responsible for reviewing, organizing, ... and CUCM, Voice Mail, Networking, wiring support, and maintenance of all voice related databases at UPMC and affiliated business units. Responsible for… more
- Reynolds & Reynolds (Houston, TX)
- Position Description As a Voice \/Telephony Product Analyst , you will be responsible for overseeing the full product lifecycle, from technical specifications to ... business strategies. You will be responsible for writing designs,...writing designs, testing, and supporting software applications for our Voice applications. You will serve as the key liaison… more
- GS1 US (Ewing, NJ)
- … Engagement Analyst , you will collaborate with Product Management and Business Process Management stakeholders to understand customer needs and deliver ... Dynamics 365 Customer Engagement (D365 CE) Analyst Information...Dynamics 365 CE. You also have experience as a Business Analyst or Systems Analyst .… more
- Capital One (Chicago, IL)
- Senior Business Analyst - Market & Client Strategy **Summary:** As a Senior Business Analyst at Capital One, you will apply your strategic and analytical ... payments ecosystem trends and market needs (external & internal), voice of customer (inbound & outbound) management,...regularly worked. Chicago, IL: $99,100 - $113,100 for Sr. Business Analyst New York, NY: $118,900 -… more
- Republic Services (Phoenix, AZ)
- POSITION SUMMARY: The Senior Business Analyst analyzes the needs of the Company's most complex functional business areas within Republic Services providing ... the business and IT department, the Senior Business Analyst ensures that the scope of...operational decisions at the local level, closest to the customer . Our customers, including small businesses, major corporations and… more
- FirstBank PR (San Juan, PR)
- Senior Business Analyst (Market Research) Customer Experience Strategy Department - FirstBank PR Our Company At FirstBank PR, we strive to be a trusted ... responsible for managing, analyzing, and synthesizing third-party research, internal surveys, and Voice of the Customer (VoC) data to generate actionable… more
- Alight (IN)
- …and if you embody the meaning of Be Alight. Learn more at careers.alight.com. **(THE ROLE)** ** Analyst - Customer Service (T3)** The Analyst - Customer ... **Work Experience of 4 - 6 years for International Customer Service " Voice "** + Prior Customer...not limited to subsidiaries, partners, or purchasers of Alight business units. `` We offer you a competitive total… more
- Republic Services (Phoenix, AZ)
- **POSITION SUMMARY:** The Sr Analyst Strategy & Transformation plays an important role in driving change and is responsible for discovering, documenting, and ... reporting on project milestones and expected results. The Sr Analyst Strategy & Transformation is also responsible for supporting...and guidance in support of functional leaders in the business to support transition needs. + Analyzes and reports… more
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