- FirstBank PR (San Juan, PR)
- …analyzing, and synthesizing third-party research, internal surveys, and Voice of the Customer ( VoC ) data to generate actionable insights that drive ... This role plays a critical part in supporting the Customer Experience (CX) team by transforming complex data...against competitors. . Support the end-to-end process of internal VoC initiatives, including survey design, data collection,… more
- Palo Alto Networks (Santa Clara, CA)
- …Mapping & VoC Integration: Utilize advanced analytics and Voice of the Customer ( VoC ) data to perform customer journey mapping. Manage the ... IT Business Analyst, you will be the strategic force transforming our Customer Support operations through AI, focusing on maximizing efficiency and delivering… more
- Ralliant (Chandler, AZ)
- …documentation, order/sales forecasts, and program review reports. + Analyze Voice of Customer ( VOC ) data to identify new opportunities, including IR&D ... 2026** . In this role, you will support program proposal efforts, customer engagement, and the day-to-day management of assigned programs. This internship provides… more
- Hubbell Power Systems (Aiken, SC)
- …suppliers, and internal teams. + Collecting and analyzing Voice of the Customer ( VOC ) data to inform business decisions and product development. ... Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting… more
- Penn Medicine (Philadelphia, PA)
- …analysis, recruitment plan, etc.). * Leverages PAH platforms for voice of the customer ( VOC ) data to enhance and improve patient experience through ... utilization of volunteers. * Acts as the primary point of contact for routine queries from volunteers, prospective volunteers and hospital staff. * Leads the coordination of the volunteer recognition program on an annual basis and more frequently as deemed… more
- ALBEMARLE (Charlotte, NC)
- …**corporate events** . + **Experience managing Voice of Customer ( VoC ) programs** , including survey design, data analysis, and collaboration with ... establish strong customer relationships and drive continuous improvements based on VoC data . + **Cross-Functional Collaboration** : Ability to partner with… more
- GE Vernova (Longmont, CO)
- …tools. **Job Description** **What you'll do (Job Responsibilities)** * Ensure VOC ( Voice of Customer ) data quality and migration into new platforms. ... & Marketing Organization, you will be an active contributor to strengthening data quality, supporting migration to new platforms, and enabling product management and… more
- Principal Financial Group (Des Moines, IA)
- …that shapes the future of our customer experience. We're looking for a Voice of Customer ( VOC ) Operations Analyst who is passionate about understanding ... You'll serve as the bridge between marketing, enterprise CX, data , and technology teams-ensuring customer insight is...Bachelor's degree or equivalent experience + 2+ years in VOC , CX, customer insights, analytics, or marketing… more
- Intuit (Mountain View, CA)
- …Quickbooks and Mailchimp. This role requires a strategic, analytical thought leader to steer our Voice of Customer ( VoC ) program, which measures trends in ... teams to marry survey data with other data sources (eg customer behavioral data...a connected manner + 5+ years of experience leading CX/ VOC intercept survey programs (eg capturing metrics like CSAT,… more
- Entergy (New Orleans, LA)
- …service territory.** **Job Purpose/ Summary:** The Voice of the Customer ( VOC ) team is responsible for harvesting external data and insights to bring the ... team's efforts lead to increased use of the customer voice in decision-making, consistent feedback loops...VOC Insights and Analysis: + Aggregate and analyze data from surveys, interviews, focus groups, and other feedback… more