- Intuit (San Diego, CA)
- …org** and holds **end-to-end Data Science accountability** for customer experience, voice of customer ( VoC ) insights, data infrastructure, and ... + Lead the teams managing Customer Experience (CX), Voice of Customer ( VoC ) data science, survey and data infrastructure, reporting and analytics… more
- Leggett & Platt, Incorporated (Ontario, CA)
- …maintenance for process effectiveness and continuous improvement efforts. + Voice Of Customer ( VOC ) data input collection and output report creation + ... business by representing ECS to all customers, effectively translate customer needs into actionable requirements, and construct/maintain the QMS...leading these efforts is a plus. + Usage of data analysis for process improvement. + PC literate to… more
- The Toro Company (Bloomington, MN)
- …financial health . Assist with collection of market research and voice of customer ( VOC ) data to determine feasibility of new product concepts and/or ... machinery . Create web content, sell sheets, press releases, testimonials . Analyze sales data , profitability, and production forecasts to ensure product line's… more
- Baylor Scott & White Health (Dallas, TX)
- …Dallas, Texas.** We're seeking a strategic and data -driven Senior Analyst to join our Voice of Customer ( VoC ) Program team at Baylor Scott & White Health ... expand into additional CX measurement. **Insight Generation:** + Analyze VoC customer experience feedback data ...the organization to ensure alignment and support for the Voice of Customer ( VoC ) program.… more
- Ralliant (Chandler, AZ)
- …documentation, order/sales forecasts, and program review reports. + Analyze Voice of Customer ( VOC ) data to identify new opportunities, including IR&D ... our team. In this role, you will support program proposal efforts, customer engagement, and day-to-day management of assigned programs. This internship provides… more
- Hubbell Power Systems (Aiken, SC)
- …suppliers, and internal teams. + Collecting and analyzing Voice of the Customer ( VOC ) data to inform business decisions and product development. ... Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting… more
- Actalent (Buffalo, NY)
- …including customer visits and support. + Facilitate the Voice of Customer ( VOC ) to enable data -driven decision-making across the portfolio. + Develop ... Manager will lead global product strategies, drive innovative solutions to customer challenges, lead day-to-day operations for top-line growth and profitability, and… more
- ALBEMARLE (Charlotte, NC)
- …**corporate events** . + **Experience managing Voice of Customer ( VoC ) programs** , including survey design, data analysis, and collaboration with ... establish strong customer relationships and drive continuous improvements based on VoC data . + **Cross-Functional Collaboration** : Ability to partner with… more
- Santander US (Boston, MA)
- …(eg, NPS, digital adoption, conversion, attrition). + Use journey analytics, VOC ( Voice of Customer ), and operational data to surface opportunities for ... Associate, Customer Experience & Omnichannel Growth, Boston, MA Country:...to You!** **The Difference You Make:** As an Associate, Customer Experience & Omnichannel Growth, you will lead enterprise-scale… more
- NRG Energy, Inc. (Houston, TX)
- …with customer journey mapping and voice of the customer ( VoC ) programs. . Familiarity with data visualization and reporting tools (eg, Power BI, ... deployment of AI technologies across call center operations to enhance both customer and agent experiences. This role is responsible for identifying, implementing,… more
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