- Siemens Energy (Raleigh, NC)
- …support Sales activities. + Support leadership in the collection of voice of customer ( VOC ) data to help advance new product development, product ... and execute business territory plans. + Ensure proper utilization of customer relationship management software (CRM-Salesforce) **What You Bring** + Bachelor's… more
- Siemens Energy (Raleigh, NC)
- …forecasting Order Input, support team members in collecting and processing voice of customer ( VOC ) data to help advance new product development, product ... approach to include proper preparation, pre-call planning, cross-selling, development of customer facing questions and customization of our solutions based on… more
- TEKsystems (Miami, FL)
- Hybrid in Miami, FL, 33131. 6 month W2 contract, Description The Voice of the Customer ( VoC ) Program Strategist/Manager, on the eCommerce Product Insights ... (ePI) team, is responsible for championing the voice of the customer across digital platforms....Experience with customer feedback and/or digital analytics data * Proficiency in VoC tools and… more
- Point32Health (Canton, MA)
- …+ In collaboration with key business partners, bring together existing Voice of Customer ( VoC ) insights, experience data and survey results to create ... working with external vendors or stakeholders and ensure year-over-year customer experience improvement. Using a research-based and data...+ Must have a strong passion for bringing the voice of customers alive + Proven track record of… more
- Amazon (Seattle, WA)
- …audiences and communicate clearly and concisely to both business and technical audiences. As a Voice of Customer ( VoC ) Sr. Program Manager overseeing the ... organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with...a robust VoC program that incorporates various VoC data . Ensure that the program captures… more
- Amazon (Seattle, WA)
- …customers navigate through issues and eliminate systemic defects to prevent future issues. The Voice of Customer ( VoC ) team builds Amazon's flagship suite of ... VoC products, connecting internal employees with their customer experience (CX) data and insights. We leverage sophisticated machine learning (ML) models and… more
- Amazon (Seattle, WA)
- Description We need your help to ensure that the voice of the customer comes through in data -driven Customer Experience Impact (CXI) metrics. As a ... vision is to be the ultimate steward of the Voice of the Customer ( VoC ),... issues, changes to our policies, and optimizing the customer experience through causal analysis of data .… more
- Hubbell Power Systems (Aiken, SC)
- …diverse audiences of customers, suppliers, and internal team members. + Gather VOC ( voice of the customer ) data and information to support business ... collaborate with other product and marketing managers to gain insight in collecting VOC and market trends. + Based on product knowledge, cultivate leads in the… more
- Amazon (Seattle, WA)
- …customers navigate through issues and eliminate systemic defects to prevent future issues. The Voice of Customer ( VoC ) team builds Amazon's flagship suite of ... advanced NLP, machine learning and Large Language Models (LLM) to transform raw customer data into actionable intelligence. Key focus areas include: -… more
- J&J Family of Companies (Santa Clara, CA)
- …Target Product Profile (TPP) and claims for new product development releases. + Conduct Voice of Customer ( VOC ), Market Research, and Competitive Market ... presentation skills are required. + Proven ability to **analyze customer needs, VOC , and market data...and claims for new product development releases. + Conduct Voice of Customer ( VOC ), Market… more
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