- Sprinklr (SC)
- …while supporting line management and operational excellence. **Responsibilities:** + Serve as the technical voice of the customer and advocate for your clients' ... VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing + Knowledge in CTI or Voice recording products, VOIP, Dialer, ACD, IVR, SBC + Exposure and understanding… more
- Chewy (Richardson, TX)
- …chat channels. As part of a small, high-performing team, you will own key technical components of the platform , collaborate across business units, and contribute ... Architect, Flows, Integration actions, and routing strategies + Own end-to-end technical delivery of customer communication experiences + Analyze real-time and… more
- Humana (Des Moines, IA)
- …Cloud Solutions Engineer Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of ... strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.… more
- Republic Services (Euless, TX)
- …Gate Attendant/Scale Operator is responsible for accurately and efficiently monitoring and recording waste volumes entering the post collection site, as well as ... Operator is responsible for accurately and efficiently monitoring and recording waste volumes entering the post collection site, as...We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6… more
- TEKsystems (New York, NY)
- …Additional Skills & Qualifications These candidates will also be an accountable for technical aspects of the platform , supporting complex solutions and ensuring ... and develop solutions to deliver the desired call center experience. Work with technical teams and business leaders to design, develop, and maintain IVR's and call… more
- Robert Half Technology (West Des Moines, IA)
- …experience with other Genesys Cloud CX capabilities, such as call recording , transcripts, Knowledge Center, Voice -of-Customer Surveys, and reporting Experience ... Cloud Architect. Lead deployment of other Genesys modules such as Voice -of-Customer surveys and Knowledge Center, including coordinating and driving execution with… more
- GE HealthCare (NJ)
- …the Clinical Applications Specialist (CAS), you will deliver clinical and product platform knowledge and expertise by providing world class education and training ... customers in improving productivity patient care quality by optimizing user technical & clinical competencies and knowledge. Drive assimilation and adoption of… more
- Amentum (Warrenton, VA)
- …Enterprise Services (DCIN-TS ES) which is a DoD-provided, TS/SCI, integrated voice , video, and data, global communications network that facilitates collaboration ... plans. Coordinate efforts with Customer Project Managers (CPMs), administrative personnel, technical support staff, and client stakeholders to align objectives and… more
- OneMain Financial (Baltimore, MD)
- …centers, branches, and corporate sites. This includes inbound/outbound dialing, call recording , dialer/IVR functions, and other voice servicing functions. ... business partners. + Possess superior skillsets to swiftly analyze technical problems and drive various technology stakeholders to successfully...or architect role + 5+ years working in a technical role with a solid grasp of advanced telephony… more
- Republic Services (Beatty, NV)
- …evaluation, and waste processing protocols. + Performing proper analysis and recording results. + Utilizes computer technology for communication, data gathering and ... team members and managers. **MINIMUM QUALIFICATIONS:** + Some related technical education or experience to have basic knowledge of...We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6… more
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