- Johnson Outdoors Inc. (Mankato, MN)
- Description Technical Support Representative This Technical Support Representative position is on-site in our Mankato, Minnesota office. What you will be doing: ... parts, repair authorizations, facilitate return process during or after the warranty period. Document the interaction in the appropriate computer application to… more
- Staffmark Group (Johnson City, TN)
- Now hiring, in partnership with AO Smith Call Center, Customer Service Representative Johnson City, TN Pay Rate: $16.00 per hour Shift: 11:30 AM - 8:00 PM This Job's ... Helper, the Keyboard Ninja Got people skills? Join us as a Customer Service Representative and deliver the kind of customer service that makes every call count… more
- TEKsystems (Menomonee Falls, WI)
- *About the Role:* We are seeking a *Technical Product Support Representative * to join a dynamic team focused on delivering exceptional customer experiences. In this ... role, you will provide technical troubleshooting, product guidance, and warranty support for consumer product lines. You'll work closely with customers via phone and… more
- Allison Transmission (Indianapolis, IN)
- …part of Allison's Technical Assistance Center (TAC), the Technical Service Representative (TSR) assists professionally trained, and Allison certified technicians in ... from Service Engineering, the Customer Support Team, and the Warranty Department. The candidate must be able to accept...when requested to fill in for C ustomer Service Representative s and assist in providing them general information… more
- TEKsystems (Menomonee Falls, WI)
- …customer experience by providing technical troubleshooting, product selection, and warranty repair/replacement.; Contribute to the call center to ensure customer ... commitments are met promptly.; Provide technical support for consumer product lines.; Drive positive consumer experience through technical support via phone and email.; Answer product questions including features, benefits, installation, and interaction with… more
- TEKsystems (Menomonee Falls, WI)
- …providing expert technical support, troubleshooting, and guidance on product selection and warranty processes. You will work closely with customers via phone and ... email, ensuring timely and accurate resolutions to their inquiries. *Key Responsibilities* * Deliver exceptional technical support for consumer product lines via phone and email. * Answer product-related questions, including features, benefits, installation,… more
- Johnson Outdoors Inc. (Eufaula, AL)
- …repair authorizations, and facilitate returns process during or after the warranty period. Documents the interaction in the appropriate computer application to ... help drive continuous improvements in process and product quality. * Responds to inquiries, resolves routine issues (referring more difficult problems upward, if necessary), and educates and acts as a resource on company products via phone, email and other… more
- TEKsystems (Rochester, NY)
- …Professional Services. *Daily Tasks:* o Processing maintenance agreement orders o Warranty registrations o Billing for time/material calls o Communicating with ... external customers (email and outbound calls for lapsed contracts) o Supporting account management and customer retention o Primarily back-end support (processing, admin tasks) o Some outbound calls for renewals (not cold calling) o May provide quotes if… more
- Alamo Group Inc. (Mukwonago, WI)
- …is satisfied. + May visually inspect and/or disassemble parts for possible warranty consideration. + Other duties as assigned. **Knowledge, Skills and, Abilities ... (KSA's)** + Possess excellent interpersonal skills and can effectively decompress pressure situations. Easily builds rapport with customers. + Must be an active listener with the ability to ask questions that remove ambiguity and make situations clear. + Must… more
- Milwaukee Electric Tool Corporation (Greenwood, MS)
- …Keep records of parts used and provide data for billing and/or warranty information. Recognize and report operational irregularities and defective materials. Set up ... supervision of the Lead Technician make recommendations as to warranty liability and any unusual repair problems. Work is...The physical and weight lifting demands described here are representative of those that must be met by an… more
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