- TEKsystems (Warren, MI)
- …50 miles of Warren Tech Center (onsite training required). + 6+ months of customer service experience, ideally in high-end retail or tech (eg, Nordstrom, Apple, ... incentives, and promotions when appropriate. + Make recommendations to improve customer satisfaction and chat efficiency. Required Skills & Qualifications… more
- Amazon (Seattle, WA)
- …contact center service that helps businesses of all sizes deliver superior customer experiences at lower cost. Amazon Connect Chat is a conversational ... will partner closely with engineering, AI, and design teams to reimagine both customer self- service and contact center experiences. This role offers the… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Individuals with SQL skills are ... metrics. Applications requiring support include Analytic Business Intelligence tools and Customer Relation Management (CRM) tools, like Pega. Works with end-users,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …terminology into terms understandable to non-technical employees. + Exceptional customer service skills. **Compensation Ranges** Compensation ranges for ... and advice to end users for hardware, software, and systems through phone, email, or chat . + Resolves computer software and hardware problems of users, and acts as a… more
- CACI International (Forest Heights, MD)
- …for users submitting inquiries and issues via multiple channels, including phone, web chat , email, and ticketing * Demonstrate sound customer service and ... (DHS) The Service Desk Analyst shall possess and demonstrate sound customer service and telephone skills, attention to detail, problem solving skills, and a… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …on behalf of customer . + Supports inbound calling, outbound calling, web chat and paper mail applications/inquiries. + Assists customers with processing, ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Job Responsibilities**...existing case as applicable, to record each phone, or web chat communication with a customer… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer . + Support Services shall be ... for intermediate level inbound call, outbound call, email and web chat services, as well as back-office...up and resolution as requested. + Researches and analyzes customer service issues to provide information and… more
- Morley (Lansing, MI)
- **About the Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be trained ... knowledge not required! **_What You'll Do_** + Provide fantastic customer service via inbound and outbound conversations...inbound and outbound conversations over the phone and using chat , email and the like + Use your computer… more
- Nelnet (Lincoln, NE)
- …Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi In your role as a Customer Service Advisor you will serve as the face of Nelnet to our ... customer experience. Nelnet is committed to providing our Customer Service Advisors with tools to develop...your strong communication skills o Cross training to utilize web chat , email, text and social media… more
- PenFed Credit Union (San Antonio, TX)
- …experience at PenFed starts with you! Our team is responsible for providing exceptional customer service . We are seeking talented individuals that thrive in a ... you agree, you belong here! PenFed is hiring a Customer Service Representative to work onsite at...in all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve,… more