- Elevance Health (Las Vegas, NV)
- ** WFM Analyst II/Scheduler** **Location:** This position will take part in Elevance Health's remote eligibility status. Going into the office 1-2 times a week ... you are within 50 miles to a Pulse Point location. The ** WFM Analyst II/Scheduler** is responsible for performing both real-time analysis and scheduling… more
- Hackensack Meridian Health (Edison, NJ)
- …healthcare and serve as a leader of positive change. As a **Workforce Management ( WFM ) Real Time Analyst ,** you will utilize workforce management tools and best ... in a Workforce Management role as a RTA or Analyst OR a current active Patient Access Center team...+ Proven expertise with Cisco, Calabrio, CUIC OR other WFM platforms + Proficient in Google Workspace (Gmail, Sheets,… more
- Amazon (Seattle, WA)
- …in a Workforce Management Administrator position, or 4+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) - Oral ... serve their customers. We are looking for a Workforce Management ( WFM ) Program Manager to lead WFM related projects related to our back end/front end systems and… more
- General Motors (Montgomery, AL)
- …location three times a week, at minimum **The Role** The UKG Pro Transformation Analyst plays a critical role in GM's timekeeping tool migration from Kronos to UKG ... resource planning (ERP), or similar domain product/systems + UKG Pro Workforce Management ( WFM ) experience or (Kronos Workforce Central + Full lifecycle of a UKG … more
- Amazon (Dallas, TX)
- …The My HR Live Support (MHLS) is currently recruiting for a Senior Workforce Analyst . MHLS is an employee facing group that provides customer service to Amazon ... maintain a productive and effective workforce. We are looking for an exceptional analyst who is passionate about the Customer Experience, who thinks and acts… more
- Amazon (Dallas, TX)
- Description At MHLS, we're looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. This is a 12 monthseasonal opportunity with temp to pm ... KPIs and site level performances thereby delivering as global WFM POC for the team. The expectation is to...level * Reviewing weekly data of reports share by WFM on efficiency and daily metrics and provide insights… more
- UGI Corporation (Cleveland, OH)
- …in a timely manner, achieving service level goals and optimizing resources. The WFM analyst utilizes volume reports to build short- and long-range frontline ... and incorporating events/factors that will impact contact volumes. The WFM Analyst has primary responsibility for alerting Center leadership when incoming… more
- AmeriHealth Caritas (Philadelphia, PA)
- …about us at; www.amerihealthcaritas.com We seek an experienced, passionate, and highly motivated WFM Business Analyst (BA) to join our Workforce Management Team. ... Productivity, Time Usage, and Plan Service Levels.; The Business Analyst will also work with the Verint WFM... Analyst will also work with the Verint WFM suite and utilize Verint to manage all application… more
- Allegion (Carmel, IN)
- …recognizes the most engaged workplace cultures in the world._ **Senior IT HR Systems Analyst (Kronos Pro)** The Senior IT HR Systems Analyst will be responsible ... documenting both current and future state. * Configure Pro WFM based on the collected requirements. * Create integration...mapping documentation. * Build and maintain integrations to/from Pro WFM using Boomi. * Create test plans and unit… more
- J&J Family of Companies (Pittsburgh, PA)
- …https://www.jnj.com/innovative-medicine We are searching for the best talent for a Workforce Analyst to be in Pittsburgh, PA; Raleigh, NC; Orlando, FL; Phoenix, AZ. ... Purpose: The Workforce Analyst supports call center operations, collaborating closely with Operations,...equivalent + Minimum of 2 years' experience using Genesys WFM , Aspect, Nice IEX or other Workforce Management tool.… more