- V2X (Springfield, VA)
- …award. #clearance Responsibilities V2X is seeking a fully qualified and experienced Workforce Support Center Manager (WSCM) to support this contract. The ... in the National Capital Region (NCR). Support includes program management, workforce and security support services, logistics, environmental and occupational health,… more
- V2X (Springfield, VA)
- …and professionalism. Responsibilities + V2X is seeking a qualified and experienced Workforce Support Center Manager (WSCM) to support this contract. The ... shall serve as the Government's first point of contact for all workforce support services requirements. The WSCM shall demonstrate knowledge and experience with:… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... organizational results. + Acts as a liaison between the Workforce Management team and System Access Leadership, aligning real-time...center operation to include three years in a workforce management analyst role + Experience with Automated Call… more
- Harford Community College (Bel Air, MD)
- …the Boys and Girls Club of Edgewood. This position will also support the Workforce Training Center at Water's Edge. Employees of Harford Community College, ... Position Information **Position Title** Career Navigator - Workforce Development **Posting Category** Part-Time Staff **Starting Hourly Rate Range** $29.52 per hour… more
- Amazon (Goodyear, AZ)
- …Program Manager will lead and scale Amazon's Glocal Security Operations Center (GSOC) Workforce Management Program, overseeing program deliverables and ... analytical expertise, and operational management, requiring extensive experience in workforce management and emergency operations environments. This full-time, on-site… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Workforce Analyst will analyze historical and real time data to understand trends to determine demand needed and schedule teams accordingly ... are in the right place at the right time. Workforce Analyst will also identify gaps and opportunities within... Management experience in a large high volume Access Center + 2+ years of Data Analysis + Knowledge… more
- Walgreens (Deerfield, IL)
- …Degree OR High School/GED and at least 3 years of experience in contact center or workforce administration. + Experience communicating both verbally (on phone, ... (MS Excel, PowerPoint and Word). **Preferred Qualifications:** + Experience with Genesys workforce management system + Prior contact center scheduling experience… more
- Academy Sports + Outdoors (Katy, TX)
- …equivalent years' of work-related experience Work Experiences: + 8+ years of contact center workforce management experience with 4 years of management experience ... required + Contact Center Retail/e-commerce experience a plus Skills: + Has a...of customer satisfaction through highly effective scheduling + Oversees workforce management team to provide guidance and direction around… more
- USAA (San Antonio, TX)
- …including seasonality, trend analysis, and anomaly detection. + Experience forecasting call center or workforce headcount needs. + Experience with call ... center demand forecasting. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.… more
- Amazon (Seattle, WA)
- …of learning. Data Center Learning's mission is to develop the best data center workforce on earth. We are a service organization supporting the conversion of ... with training. About the team Our mission is to develop the best Data Center workforce on Earth. We do that by learning the job roles and functions required… more
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