- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... experience in a call center operation to include three years in a workforce management analyst role + Experience with Automated Call Distribution systems and… more
- Enterprise Mobility (St. Louis, MO)
- …Support Services Division for Enterprise Mobility currently has an exciting opportunity** **for Workforce Management Analyst !** **ABOUT THE ROLE** The ... Workforce Management Analyst understands business strategies, interprets and develops staffing plans,...interprets and develops staffing plans, and analyzes and applies workforce management concepts to ensure adequate scheduling… more
- VetsEZ (FL)
- VetsEZ is seeking a Workforce Management (WFM) Analyst to support a Department of Veterans Affairs (VA) contact center project. The ideal candidate will be ... absenteeism. + Collaborate with operations, HR, and training teams to support workforce planning and resource allocation. + Analyze trends and recommend improvements… more
- Entergy (West Monroe, LA)
- **Job Title:** Workforce Management Real Time Analyst RTA **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **Job Summary / ... Purpose:** A detail-oriented and proactive Workforce Management (WFM) Analyst to join our team. This role is critical in ensuring operational efficiency and… more
- First National Bank of Omaha (Omaha, NE)
- …location is subject to change based on business needs. **Summary of the Job:** The Workforce Management Analyst administers the Workforce Management ... from home per week **About This Role:** **Responsibilities** + Administers the Workforce Management system for the call center + Develops staff schedules and… more
- Hackensack Meridian Health (Neptune City, NJ)
- …our mission to transform healthcare and serve as a leader of positive change. As a ** Workforce Management (WFM) Real Time Analyst ** , you will utilize ... are met. Evaluate facts surrounding schedule adherence, scheduling and workforce management functions including operational situations which...1 year of experience in a Workforce Management role as a RTA or Analyst .… more
- Customs and Border Protection (Washington, DC)
- …the duty location(s) listed above. Responsibilities In this Management & Program Analyst ( Workforce Management ) position you will become a key team ... actions, and re-engineer processes. Analyzing and making recommendations to improve workforce management operations and address and resolve Human Capital… more
- SpaceX (Hawthorne, CA)
- …success within the consumer goods industry. + 5+ years of experience as a Workforce Management Analyst or similar role, specifically with Resource Planning. ... Lead Customer Support Workforce Analyst Hawthorne, CA Apply SpaceX...BASIC QUALIFICATIONS: + Bachelor's degree in business, supply chain management , information systems, computer science, engineering, or economics. +… more
- Navy Federal Credit Union (Pensacola, FL)
- …and major functions and/or areas of responsibility. Perform highly complex, workforce management functions under limited supervision. Lead complex/difficult ... and/or branch/department + Monitor work production and schedule adherence using workforce management systems/tools to identify gaps and meet production… more
- Amazon (Dallas, TX)
- …MHLS, we're looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. This is a 12 monthseasonal opportunity with temp to pm potential ... for the team. The expectation is to ensure effective management of the incoming and outbound phone, chat and...ability to work under pressure * Demonstrated effective time management skills * Ability to effectively interact with employees… more
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